Customer Service Advisor Temp - Manchester, United Kingdom - Four Recruitment Limited
Description
(Temp - Perm role)
Job role:
Customer Service Advisor
Hourly pay:
£10ph
Location:
Manchester
Hours:
Mon-Fri 8-4pm or 9-5pm
Our client is looking for x3 hard-working individuals to join their company on a Temp-Perm basis. Working for a well-established company that owns and manages over 24,000 homes across the North West.
What does the role involve?
- Ensure providing an excellent service whilst maintaining service levels and standards.
- You will be first point of contact for customers, understanding the nature of the customer enquiry.
- Logging repairs, booking appointments and dealing with general queries.
- Inputting, recording and collating customer information accurately using a variety of IT programmes.
- Ensuring working towards KPI/SLA targets.
Who would be the right fit?
- Ability to effectively communicate.
- A collaborative approach to working with others.
- Someone who is able to use own initiative to solve problems.
- Organised and has a proactive approach.
- Accurate and demonstrates attention to detail
- MS Office Skills
- Word and Outlook
If this opportunity sounds of interest and you're keen to learn more then please contact me for immediate consideration on or pass on my details to someone you know who may be interested.
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