- English and mathematics GCSE level
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
- Experience and evidence of using a range of computer software packages
- Evidence of producing high level documentation
- Experience of working in a busy office environment
- Evidence of maintaining information systems specifically
- Excellent organisational skills
- To be able to work as part of a team
- Open to learning and development
Clerical Officer Single Point of Access - Bolton, United Kingdom - Bolton NHS Foundation Trust
Description
Job summary
We are looking for a resilient, robust, self motivated clerical officer to join our Single Point of Access team. The successful applicant will be confident, Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties. There may also be a requirement to cover reception duties across the division when necessary.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the Single Point of Access clerical team within the Integrated Community Services Division.
The successful candidate will be part of a clerical team that works over seven days between the hours of 8am and 5pm, typical shifts 8-4 & 9-5 this also includes weekend working on a rota basis. This is a 365 days a year service.
Experience of working within healthcare would be preferable though full training will be provided.
The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
About us
The Single Point of Access is a fast paced friendly environment to work, supporting a range of clinicians with the referral process. We are a large team of clerical officers based at Castle hill centre, Bolton who are committed to providing a great service.
Job descriptionJob responsibilities
Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
Person SpecificationEducation
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
skills and ability
Essential
Desirable