Matron (XR08) - Leeds, United Kingdom - Leeds Teaching Hospitals

Description

Job summary

TheOutpatient Clinical Support Unit (CSU) is based at St Jamess Hospital andprovides nursing support to 17 Outpatient departments on four hospital sitesand also the Phlebotomy teams delivering inpatient, outpatient and communityanticoagulation services. The Outpatient nursing specialties include ENT,Cardiac and Neuroscience, General Surgery, Specialist surgery, Oncology, Renal,Infectious diseases, Orthopedic, Hands and Plastics, Rheumatology, Elderly andthe Pain service.

Workingwith the Head of Nursing you will be responsible for maintaining the higheststandards of patient care and aiming for the best patient, carer and staffexperience within every department. You will lead a diverse team of staffdelivering clinic-based care with the support of a clinical educator and anumber of b7 nurses.

Youwill be integral in supporting the CSU deliver its 7 Commitments and beinvolved in the planning, redesign of patient pathways and staffing modelsrequired for the out patients service. The post holder will also be integral inthe plans to deliver services in the proposed new build on LGI site and thedigital transformation of outpatient services across LTHT.

Main duties of the job

The successful candidate will;

Be flexible and able to effectively manage their time.

Be committed to actively seeking the views of users of the service and those work within our services, and responding effectively to that feedback.

Have the ability to communicate and collaborate with a wide range of people and professional groups to improve the services we provide by working across teams boundaries.

Understand how to develop people, teams, and workplace cultures to ensure the highest standards are maintained at all times.

Be skilled in managing complex day to day operational challenges and balancing these demands with other aspects of the matron workload.

This is a challenging role which require a high degree of resilience. The Head of Nursing and the CSU Management Team are committed to supporting the successful candidate to realise their full potential. In return you will have a high degree of autonomy and influence, to shape and develop the services you lead.

About us

TheOutpatient Clinical Support Unit (CSU) is based at St Jamess Hospital andprovides nursing support to 17 Outpatient departments on four hospital sitesand also the Phlebotomy teams delivering inpatient, outpatient and communityanticoagulation services. The Outpatient nursing specialties include ENT,Cardiac and Neuroscience, General Surgery, Specialist surgery, Oncology, Renal,Infectious diseases, Orthopedic, Hands and Plastics, Rheumatology, Elderly andthe Pain service.

Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Job responsibilities

The jobholder will have overall responsibility for the management of nursing/associated staff and the management of nursing resources/budgets with the CSU or a part of it. The jobholder will be accountable for ensuring the highest standard of clinical care is provided within the departments for which they are responsible and ensure the principles of clinical governance are implemented at a local level. The jobholder will work in partnership with the facilities department in ensuring high standards of hospital cleanliness is maintained, embracing the principles outlined in the Matrons charter.

The jobholder will be easily identifiable to patients, provide strong leadership through a visible presence and provide support, advice and assistance required by patients, their families and carers. The jobholder will also support the implementation of a Patient Advice and Liaison Service (PALS), being a focal point for advice to patients and carers and local resolution of complaints.

In additional to site specific patches, Matron post may also have specific Trustwide elements ( Lead Cancer Nurse). Within locality hospitals the role will also incorporate Hospital Site Management responsibility ( hospital wide communication & Health & Safety).

Current services within the CSU comprise of a number of outpatient and ambulatory care services across 3 hospital sites. The post holder will have responsibility for 235 staff and an annual budget of £7,782,396.

You will be expected to deliver:

Value for Money

Be responsible for the management of human and material resources within the designated area and play a key role in ensuring the CSU delivers a balanced budget.

Manage the delegation of ward/dept budgets to Senior Sister/Charge Nurses and Nurse Specialists providing support and advice as required.

Ensure performance measures are implemented to monitor/develop financial management at ward/dept level.

Be responsible for the allocation of staff to all areas, ensuring adequate staffing cover is provided on a daily basis. Review nursing establishments to ensure skill mix reflects current workload requirements and represents best use of resources.

Oversee the use of bank and agency staff and monitor expenditure to ensure financial balance is achieved. Assess the impact of extra hours worked by staff on their performance and the needs of the service.

Review trends on expenditure and activity accordingly and action to be taken.

Work with members of the Clinical Service team to deliver high quality, timely health care. Contribute to the implementation of National Policy.

Work closely with Senior Sisters/Charge Nurses to secure and ensure the highest standard of clinical care is provided within available resources.

Work in conjunction with Clinical Directors, general managers and other CSU staff to ensure national patient access targets are met.

Support bed management processes within the CSU.

Ensure processes at Ward/Dept encompass measures to ensure smooth transition of patients through the care pathway, for example, timely admission and discharge processes, nurse initiated discharge (where appropriate).

Ensure that clinical governance processes at ward and department level encompass measures to ensure the quality of the fundamental and essential aspects of care within the CSU. Play a leading role in clinical benchmarking, ensuring examples of good practice are shared.

Ensure nurses work within the Trust Nursing Policy and Practice Guideline framework. Lead developments in practice through policies and guidelines and support others in this process.

Communicate effectively through daily contact with ward/dept staff.

Be responsible for the monitoring and auditing of standards of care. These standards will include areas such as cleanliness, quality of food and nutrition and the prevention and control of hospital acquired infection.

Ensure appropriate environments and infrastructure for patient care is provided, with support from a named Facilities Manager.

Deliver a quality service through setting and monitoring clinical and non-clinical performance standards, working in collaboration with housekeeping staff, catering, laundry, portering and clerical staff.

Working with members of the CSU, play a leading role in the management of clinical and non-clinical risk in the speciality contributing to the development of a live risk register. Ensure risk assessments are undertaken in all areas in accordance with Trust policy and develop action plans accordingly.

Ensure clinical and non-clinical incidents are reported in accordance with Trust policy and agree actions in response to these.

Maintain a safe working environment, being aware of the requirements to comply with Health and Safety regulations. Ensure equipment is maintained according to manufacturers specifications and necessary repairs are undertaken. Ensure staff are trained and supervised where appropriate in the correct use of equipment.

Address the concerns of patients and service users and respond to their suggestions for local quality improvements. Lead the investigation and management of complaints through local resolution and in accordance with the Trust complaints procedure, liasing with the Patient Relations department where necessary.

Support the implementation of a Patient Advice and Liaison Service (PALS), being a focal point for advice to patients and carers and local resolution of complaints.

Ensure patient records are completed in accordance with the NMC guidelines for records and record keeping and make arrangements to audit this.

Champion the development of nursing practice.

Working with Deputy Chief Nurse(s) and the Nursing Directorate to ensure the implementation & delivery of the Nursing Strategy.

Act in accordance with the Nursing & Midwifery Code of Conduct.

Qualifications

Essential

Skills & Behaviours

Essential

Experience

Essential

Desirable