Customer Care - Stevenage, United Kingdom - Lawrence Dean Recruitment

Lawrence Dean Recruitment
Lawrence Dean Recruitment
Verified Company
Stevenage, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you a recent graduate looking to kick start your office-based career, or experienced within customer service looking for a new challenge?

Immediate start available for a customer-orientated person looking for a new role in a local well-established company


Customer Care - Benefits Offered

  • 22, ,000 per annum
  • Hybrid working model
  • Monday to Friday 8.30am 5pm
  • 25 days holiday plus bank holidays
  • Free onsite parking
  • Company pension (up to 9%)

Customer Care - Job Overview

  • Management of the customer service inbox
  • Acting as the first point of contact for customer and client queries
  • Maintain communication with clients, customers and internal teams
  • Support in the resolution of invoice and payment queries
  • Accurately log and update information on internal systems

Customer Care - Required Skills

  • Excellent communication skills written and verbal
  • Experience within a customer service environment
  • A proactive, cando, and flexible approach
  • Ability to work well in a team environment, as well as independently
  • Educated to degree level advantageous
**Please note Lawrence Dean Recruitment is acting as an employment agency & business.
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