Credit Controller - Chertsey, United Kingdom - Page Personnel

Page Personnel

Verified Company

Chertsey, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

hybrid
- £30,000 plus achievable bonus

About Our Client:

Retail / FMCG

To ensure accurate and timely notes are against each customer account in Oracle.
To continually meet the cash collection and debtor day targets as set by the company.
To understand all business procedures to easily identify any potential barriers to payment.
To proactively manage all customer queries, through investigation to query completion.
Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
To ensure daily debtor calls are duly made as part of monthly collection strategy.
To make decisions regarding customer holds and when litigation processes should begin.
To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.
To post cash payments onto customer accounts.
Work with the Team and the Credit Manager on Direct Debit collections and processing.
Update Lease payments in Oracle, reconciling lease company prepayments
To ensure manager consistently advised of any customer issues.
To ensure over 60day debt is kept to a minimum.
Debit note management including processing on to internal on line system
Internal and external chasing of high volume of debit notes to resolution
Proactive Query resolution of invoices and debit notes
Cash Collection by telephone, & e mail
Cash Collection forecast
Chasing overdue debts in line with overdue collection cycle
Reconciliation of customer's accounts
Maintenance of customer files and records
Liaise with the Credit Analyst in respect of c/limits and held order issues
Liaise with the Credit Analyst in respect of held orders
Internal/external meetings
Raising of promotional/price credit notes
Debit note/Chargeback analysis
Direct Debit Collection
Maintaining of Service Ledger
Customer registration and modifications
Comply with all Group policies, procedures, and objectives.
Undertake any adhoc duties as directed by the Credit Manager.

The Successful Applicant:

Recent relevant experience of the duties in the job description

What's on Offer:

£30k salary plus achievable 5-10% bonus paid quarterley

excellent big company benefits

3 days in the office 2 from home