Apprentice Administrator - Rotherham, United Kingdom - The Rotherham NHS Foundation Trust

    The Rotherham NHS Foundation Trust
    The Rotherham NHS Foundation Trust Rotherham, United Kingdom

    4 weeks ago

    Default job background
    Fixed-Term
    Description

    Job summary

    An exciting opportunity has arisen within the Division of Medicine Administration team for an enthusiastic individual to join us as an Apprentice successful candidate must be customer focused, with exceptional communication and interpersonal will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the be successful in this role you will possess computer literacy and a good education. For example: excellent interpersonal and IT skills and to include GCSE Maths and English Grade A-C (or equivalent). You must have effective communication skills and be adaptable to meet the service needs.

    There are two posts available, one inIM CSU Secretarial & Admin Support and another inIntegrated Medicine Management.

    Main duties of the job

    Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the CSU, which is part of the high quality service delivered by our busy Division of will be required to work as part of a team, communicating effectively and courteously with a wide range of internal and external personnel using various IT applications and updating training data.

    About us

    The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

    AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

    CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

    TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

    We are committed to diversity and inclusion, for both our patients and our workforce.

    Job description

    Job responsibilities

    Please see attached job description and person specification for full details of the role and responsibilities.

    Person Specification

    Knowledge

    Essential

  • Knowledge and understanding of the standard range of Microsoft Office Programmes
  • A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information

    • Desirable

  • Knowledge of general office duties

    • Experience

    Desirable

  • Experience of working with members of the public, including dealing with difficult customers
  • Experience of working in a healthcare environment and/or patient care

    • Qualifications

    Essential

  • Good standard of GCSE or equivalent level education including English Grade C, or equivalent ( National Adult Certificate Level 2 Literacy) and Mathematics Grade C or equivalent ( National Adult Certificate Level 1 Numeracy)
  • Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
  • (Must not hold previous Level 2 or above Apprenticeship in Business and Administration)
  • (Must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc.))

    • Desirable

  • ECDL or equivalent IT qualification/experience