Systems Administrator - London, United Kingdom - eFinancialCareers

Tom O´Connor

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Tom O´Connor

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Description
Roles & Responsibilities

  • Provide local and remote support to approximately 170 users, Help Desk/1st line support, troubleshooting of faults
  • Update and close help desk tickets in a timely manner
  • Installation of hardware (Desktops, telephones and other peripherals as required), cabling and software
  • Creation and maintenance of system images
  • Maintain supplied for printers, restock and handle maintenance requests
  • Supportvideo conferencing systems
  • Support MDM solutions
  • Monitor and test backups
  • Liaise with external support providers
  • Maintain hardware and software inventories
  • Dealing with joiners, transfers and leavers
Experience & Qualifications

  • Relevant IT experience is essential
  • Solid understanding and practical knowledge of networking including TCP/IP, VLAN's VPN's etc.
  • Knowledge and experience of Windows server 2012 and beyond, Windows 10, Microsoft Office/Microsoft 365, Azure, SQL Server, Activa Directory, DNS, DHCP, PowerShell.
  • Ideally (but not essential) have an understanding and awareness of
- security and firewalls

  • Salesforce/Pardot
  • FCA principles and rules concerning IT

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