Systems Administrator - London, United Kingdom - eFinancialCareers
Description
Roles & Responsibilities- Provide local and remote support to approximately 170 users, Help Desk/1st line support, troubleshooting of faults
- Update and close help desk tickets in a timely manner
- Installation of hardware (Desktops, telephones and other peripherals as required), cabling and software
- Creation and maintenance of system images
- Maintain supplied for printers, restock and handle maintenance requests
- Supportvideo conferencing systems
- Support MDM solutions
- Monitor and test backups
- Liaise with external support providers
- Maintain hardware and software inventories
- Dealing with joiners, transfers and leavers
- Relevant IT experience is essential
- Solid understanding and practical knowledge of networking including TCP/IP, VLAN's VPN's etc.
- Knowledge and experience of Windows server 2012 and beyond, Windows 10, Microsoft Office/Microsoft 365, Azure, SQL Server, Activa Directory, DNS, DHCP, PowerShell.
- Ideally (but not essential) have an understanding and awareness of
- Salesforce/Pardot
- FCA principles and rules concerning IT
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