Senior ICT Systems Analyst - London, United Kingdom - Akton Recruitment

    Akton Recruitment
    Akton Recruitment London, United Kingdom

    1 month ago

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    Description
    Hybrid

    We are seeking a skilled and experienced Housing Senior Systems Analyst to join a local authority Housing Systems Team in Havering.

    As a pivotal member of the team, you will be directly responsible for ensuring the smooth operation and optimisation of our ICT systems used within the Housing Service.

    Your role will encompass a range of tasks including application support, system administration, data integrity maintenance, performance monitoring, and collaboration with both internal stakeholders and external software suppliers.

    Provide high-standard application support services across ICT systems within the Housing Service.
    Process cyclical system functions such as Rents and Service Charges in collaboration with users.
    Maintain data integrity and accuracy within ICT systems.
    Monitor ICT systems performance and data interfaces effectively using trend analysis and system reports.
    Liaise with software suppliers to identify and resolve system faults.

    Collaborate with external contractors to create and monitor system interfaces, e.g., Support the implementation of ICT projects related to the Housing Service.

    Contribute to planning, designing, and delivering training to users of ICT systems within the Housing Service.
    Successful experience managing and supporting multi-functional software in a diverse business environment.
    Experience working in an IT service desk environment supporting complex systems.
    Experience processing routine annual billing cycles of computer software, e.g., Rents and Service Charges processes.
    Experience in software updates installation (e.g., upgrades) for ICT systems, including system integration and testing.
    Demonstrable knowledge of relational database architecture and proficiency in SQL, PowerBi, SSRS, or similar reporting software.
    Formal qualification in an IT-related discipline (e.g., ITIL, Microsoft).

    If you are passionate about utilising your skills to contribute to the effective operation of housing systems within a local authority setting, we encourage you to apply.

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