Audio & Visual AV Technician - London, United Kingdom - Blupace Limited

    Default job background
    Description

    Blupace provides innovative software solutions for businesses of all sizes, with a focus on Web & Mob Applications, e-commerce websites, data & Analytics , Field services and more.

    We are passionate about developing innovative technology solutions that make a difference. We have the expertise and experience to provide custom-tailored solutions for your business, whatever your field may be. We are hiring an AV Support Engineer It is based out of Sunbury On Thames - Office based opportunity.

    contract -1 yearEssential Duties and Responsibilities:

    • Management of onsite AV Technical Management, including configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
    • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
    • Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
    • Coordinate with AV equipment OEMs for resolution/workarounds, when required
    • Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
    • Interact with client Customer Help Desk ticketing system to respond to end user requests
    • Setup and breakdown of all onsite meetings
    • Daily system testing to ensure equipment and room functionality
    • Responsible for escalating all "next level" break fix issues to their manager for resolution
    • Perform remote testing for local and regional offices
    • Polycom AV equipment management and configuration
    • Videoconferencing experience including operation, call set-up and equipment
    • Establishing and testing of individual and group VC sessions, i.e.
    meeting support, including consultation of users on best possible connection type Skills and Abilities:


    • Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
    • Ensure operational availability of all dedicated audio visual and Video Production environments
    • Ability to work and think independently and ensuring to meet deadlines
    • Good Knowledge of Windows based devices
    • Ability to balance multiple tasks with changing priorities
    • Strong organizational skills and excellent attention to detail
    • Excellent communication and interpersonal skills, both verbal and written
    • Demonstrated customer service focus and client communication skillsThe PackageWe offer a competitive salary and a great benefits package.