Temporary Customer Care Assistant - Nottingham, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates
Elizabeth Michael Associates
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

PART TIME CUSTOMER CARE ASSISTANT - TEMPORARY




WORKING HOURS:
9:00AM - 2:30PM / MONDAY - FRIDAY

NG15, NOTTINGHAM

£11.44 PER HOUR

TEMPORARY ON-GOING

Job Description:


  • Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner
  • Input orders ensuring all information is accurate
  • Make outbound calls as per the relevant call schedule
  • Offer alternatives when products are out of stock or products are discontinued
  • Stay up to date with and actively promote products/special offers current promotions
  • Drive efficiency and encourage customers to use our website and support them through the journey
  • Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.
Person Specification

  • Customer service experience by phone
  • Be able to work on own initiative to deliver business objectives
  • Proficient in Microsoft office suite essential
  • Previous admin experience

Job Type:
Temp to perm


Pay:
£11.44 per hour


Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:
hcbcs
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