Wedding and Events Coordinator - Larbert, United Kingdom - Glenbervie House Hotel

Glenbervie House Hotel

Verified Company

Larbert, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Chic and stylish Glenbervie House Hotel is an exquisite 12 bedrooms venue with a 6 bedrooms stand alone Coachhouse and stables making it the idyllic setting for all weddings and events team.

A Multi million pound refurbishment and extension is planned to restore it again to a 5 star luxury venue and as one of Scotland's top wedding venues.

As one of our Sales team your role will include;

Deal with all group, conference and events enquiries in a courteous and professional manner and display a clear and comprehensive knowledge of the hotel and its facilities.
Record full and accurate details of bookings in accordance with Company and hotel procedures.
Make clients aware of the full terms of business, including the cancellations policy and the need to confirm bookings prior to arrival.
Assist in preparing promotional material for offers and packages.
Conduct Client show rounds in a professional manner and take every opportunity to up sell.
Actively research and take positive action for sales leads from existing and new clients.
Maximise revenue opportunities through questioning techniques and promoting hotel facilities.
Handle customer complaints promptly and professionally, demonstrating genuine care and concern, making your Manager aware.
Full and uptodate knowledge of hotel products and services is maintained.
Ensure all communication systems are kept up to date
Record full and accurate details of bookings in accordance with Company and hotel procedures:

Team Player

be proactive, share best practice and support colleagues under pressure.
Commitment to colleagues, department goals and company.
Effective communicator.

Target Orientated

Be aware and responsive to departmental targets and promises.
Accurate with a high level of attention to detail
Self-Managed ability to work within guidelines
Organised excellent organisational skills.

Must have experience of working within a hotel or similar operation, ideally in a 4/5 star environment.

Salary:
£26,000.00 per year

Benefits: