Service Advisor - London, United Kingdom - MBA Group
Description
Our Client, a leading car manufacturer are currently looking for a
Service Advisor to join their business based out of their
Toyota Edgware Dealership.
As a
Service Advisor you are responsible for engaging with customers day to day, discussing their
service and
MOT requirements and providing the best solution for the customer.
About the role
- Taking appointments from our lead qualification team
- Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance
- Discussing various options available to customers working within the lines of their needs and budget
- Go over repair options & costs with customers making sure they understand what is required and why
- Speak to customers over the phone and F2F
- Giving an honest, transparent sales experience
- Meeting or exceeding targets based on sales and customer satisfaction
- Upselling additional work or service plans
- Delivering excellent service at all times making their experience enjoyable and memorable
About you
-
Be an experienced Service Advisor or experience within an Aftersales, Service or a Warranty position:
- Have excellent customer service ability and the desire to sell
- Thrive under pressure
- Be driven to succeed
- Work well in fast paced busy environments
About the company
- Excellent basic salary and bonus scheme
- Employee focused business
- Bonus based on sales, customer service and addons
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, and car leasing schemes
- Flexible progression based on your career aspirations
- Manufacturer based training
Salary:
£27,000.00-£40,000.00 per year
Work Location:
In person
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