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- Contact customers if there has been a missed collection with reasons & confirm rescheduled day
- Minimise the number of invoice queries and investigate any credit requests made by customers
- Inputting of data onto the bespoke CRM / database
- Conduct end of month checks to ensure invoicing runs smoothly
- Resolve any customer missed collections in a calm manner
- Self manage emails & workload
- Strong administration skills
- Competent in the use of all Microsoft applications (outlook & excel mainly)
- Excellent customer service, not afraid to make phone calls
- Able to deal with difficult situations whilst resolving the issue at the same time
- Must be a team player willing to help the rest of the team
- Able to work on your own initiative
- Monday - Friday
Service Administrator - Trafford Park, United Kingdom - Recruitment Solutions
Description
Recruitment Solutions are currently working with one of the nations leading Waste Management companies.Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.
Key Responsibilities:
Candidate Expectations:
Working Days, Hours & Salary:
* £12.00 per hour
If you're interested in this role please click on "Apply" or call Recruitment Solutions on (phone number removed)