Customer Service Administrator - Northampton, United Kingdom - Impact Recruitment Ltd

Impact Recruitment Ltd

Verified Company

Northampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator

Permanent

Northampton, NN3

Monday to Friday, with 2 monthly Saturdays (paid overtime)

Up to £24,000 DOE plus bonus

_Are you passionate about providing excellent customer service? _

_Are you an effective administrator with a good eye for detail? _

_Are you able to manage your time effectively and work in fast paced environment? _

_If this sounds like you and you have previous experience in a similar role, then we'd love to hear from you ASAP_
Our financial services client is seeking a
Customer Service Administratorto join their existing team.

Extensive training will be offered, and this will be great opportunity for you to gain experience within the financial services sector.

Key Responsibilities for the Customer Service Administrator include:

Answer incoming calls and respond to client and supplier requests
Produce finance documentation and forwarding to brokers
Processing welcome packs
Daily and adhoc administration tasks

Skills and Experience required from the Customer Service Administrator include:

A minimum of 2 years' experience in a regulated administrative role
A confident communicator with an excellent telephone manner
Efficient administration skills and good attention to detail
Ability to use own initiative with a cando attitude
Ability to work in a high pressured, fast paced environment
IT Literate including Excel and Word

Impact Recruitment is an employment agency working on behalf of our client.
**All responses will be managed in line with the new GDPR regulations.