Network Provisioning Engineer I - London, United Kingdom - Astreya Limited

    Astreya Limited
    Astreya Limited London, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Network Provisioning Engineer I

    Our Network Provisioning Engineer I is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.

    Scope:

  • Applies company policies and procedures to resolve routine issues
  • Works on problems of limited scope
  • Receives detailed instructions
  • Roles and Responsibilities:

  • Participate in implementation of various software services
  • Assist team in reviewing ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
  • Help track milestones and proactively drive any activities that may jeopardize orders from completing on time
  • Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
  • Document service requests, escalate as needed, and provide timely and accurate updates
  • Aid in design, provision, and test of delivered services to ensure quality hand-off to internal customers
  • Expedite and escalate issues when necessary to ensure timely delivery of services
  • Help prioritize projects, manage and direct activities to deliver connectivity within project schedule
  • Communicate and collaborate with internal customers, stakeholders and network carriers
  • Assist with metrics development and operational reporting/reviews
  • Support planned systems maintenance activity while minimizing impact to services
  • Read and comprehend vendor specific requirements
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
  • Required Qualifications/Skills:

  • Bachelor's degree (B.S/B.A) from four-college or university and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience
  • Builds stable working relationships internally
  • Follows standard practice and procedures when analyzing situations or data
  • Knowledge of cable throughput and transit distances
  • Understanding of telecommunications industry in a switched network provisioning environment
  • Understand basic telecommunications practices, terminologies, and interfaces
  • Familiarity with DS1, DS3, and DS0's circuits
  • Knowledge of Access Server Request (ASR) to local carriers
  • Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services
  • Preferred Qualifications:

  • Network Certification
  • Various coding experience
  • Physical Demand & Work Environment:

  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers