People Advisor - London, United Kingdom - CBRE

CBRE
CBRE
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Posted- 19-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- People/Human Resources- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland
Job Purpose:

  • Working as a trusted advisor with the managers from a division and the wider leadership team, this role provides advice and guidance whilst delivering value-add interventions in all areas of HR.
  • The People Advisor is responsible for supporting the line managers and the People BP in all generalist areas of HR in order to increase line management capability, achieve business objectives, and promote good HR practice throughout the business; whilst ensuring company behaviours and values are fully demonstrated and the company brand is protected.

A key focus of the role is ensuring that the CBRE culture and behaviours are continually reinforced and developed and that line managers are fully equipped and up-skilled to meet the HR aspects of their role.


Key Tasks:


Talent Acquisition

  • Support Recruitment
  • Support and drive the delivery of a talent and succession plan for the contracts ensuring there is an identifiable talent pool in place and these employees are fully enabled to fulfil roles across the account and the wider business. This will feed up into the Divisional Plan.
  • Lead initiatives to improve competence and capability of talent across the contracts constantly driving up bench strength across the accounts and Division.

Training & Development

  • Work with the business to ensure that performance development plans are in place to build on employees' current skills, allowing them to fulfil their roles to the best of their ability and to develop in readiness for future roles.
  • Support the roll of out of initiatives from the wider CBRE and where applicable deliver your own initiatives to meet the business needs in upskilling line managers.

Delivering Change

  • Provide support and expertise to the team to deliver effective organisational change.

Culture & Behaviours

  • Drive the delivery of initiatives that constantly reinforces CBRE's' culture and behaviours such as exceptional awards

Employee Engagement

  • Work with the People BP and the leadership team on initiatives that promote effective communication, senior leadership visibility and any improvements to be made and strengths to build on from the outputs of employee engagement activities.

Human Resources

  • Act as counsel to the business in all employee relations matters including disciplinaries, grievances, union discussions and managing absence.
  • Hold upskilling workshops to promote best practice.
  • Ensure that managers have the tools and access to advice needed to effectively manage the performance of their employees.
  • Identify and mitigate major risks.
  • Be visible/easy to contact in order for managers to have easy access to you to assist with employee challenges or concerns (trusted advisor).
  • Create a culture of excellence and best practice which is clearly visible through the outputs of the team.
  • Produce HR MI for the Division and other ad hoc information
  • Translate business and HR MI trends to facilitate sound business decisions and initiatives.
  • Assist in the training of all managers in the Company's People policies and procedures and use of HR tools.
  • Act as the employment legal expert and provide timely advice on matters
  • Act as a mediation or escalation point in disputes or formal proceedings

TUPE

  • Active involvement in the TUPE Process including presentations, consultation meetings, producing the measures letter, liaising with your counterpart in HR, checking of due diligence and working with the operational teams to ensure employees and the client have a positive experience.
  • Advising the admin team on contract production.
  • Responsible for dip checking all contracts raised for accuracy

Customer Service Delivery

  • Deliver initiatives that drive customer service and demonstrates value add to both our internal partners and external clients.

Data Reporting

  • Create reports and provide data analytics as needed. Will also manage large data files and trackers to appropriate manage employee information, complying with GDPR requirements

Decision Making/Budgetary Control:


  • The People Advisor is responsible for advising managers so they can make decisions based on risk factors and business interests.

Success Measures:


  • Visible, accessible and active member of the Team
  • Recognised for their contribution to the delivery of business targets through valueadd HR initiatives.
  • Identifiable by customers as the HR Contact who understands their business and has provided sound guidance to enable the team to deliver constant exceptional people management and customer service.
  • Clear and demonstrable outputs which are 'value adds' measured through customer satisfaction, retention and financial targets.
  • Company HR metrics achieved:
  • Reduced Attrition
  • Reduced
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