Targeted Tenancy Officer - London, United Kingdom - Service Care Solutions - Housing

Description

Targeted Tenancy OfficerIslington, LondonTemporaryFull TimeWe are seeking a dedicated and skilled Targeted Tenancy Officer to join a team based in Islington on a full-time temporary ongoing basis. The Targeted Tenancy Officer will play a pivotal role in delivering comprehensive and person-centred tenancy management services across the area. This role involves working as part of a multi-functional Housing team to provide services to all tenants. Please note this role requires a Basic DBS check.Requirements

• Previous experience in a similar role within Tenancy Management
• Ability to handle complex cases and emergency situations
• Strong understanding of housing law, policies, and procedures
• Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
• Strong organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
• Good working knowledge of statistical analysis, and understanding of financial issues
• Basic DBS certificate required

Role Expectations

• Provide a responsive and proactive tenancy management service, utilizing interventions to reduce risk and promote resilience among tenants
• Assess, record, manage, and review risks, ensuring compliance with statutory obligations and duties