- To maintain up-to-date knowledge of elective Orthopaedic discharge pathways including the DOH Hospital Discharge policy and to be a point of reference within the department for other members of the MDT regarding discharge.
- To be an advocate for the patient and their family in order to promote a safe and timely discharge , empowering patients to make decisions about their own care and encourage them to exercise their rights and choices, signposting them to relevant community support and escalating any risks to registered clinicians
- To manage and prioritise own case load to ensure patients discharge is appropriate to needs and is completed in a timely manner
- To work as part of the integrated discharge team to support discharge planning and system flow within a seven-day service-optimising patient's independence
- GCSE grade 5/C or equivalent in English and Maths
- Relevant NVQ level 3 or equivalent apprenticeship or other qualification.
- Evidence of Previous further study
- Working in a busy working environment as part of a large team
- Proven ability to maintain confidentiality and discretion at all times when dealing with highly sensitive information
- Ability to prioritise an unpredictable work load and work to time scales in a fast pace environment without losing attention to detail
- Evidence of ability to take a lead in day to day activities
- Previous experience of a co-ordinator role
- Previous experience in interagency and customer liaison.
- Previous experience in a healthcare environment
- Understanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
- Knowledge of the Mental Capacity Act and implications for discharge
- Use of Microsoft office including excel
- Understanding of medical terminology
Discharge Case Manager - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust
Description
Job summary
The Essex and Suffolk Elective Orthopaedic Centre at Colchester Hospital will be one of the largest centres of its kind in Europe. Delivering high volume and low complexity cases locally for the people we serve across our region.
You will be required to carry out a wide range of duties to support the elective Orthopaedic team in the delivery of a high quality care and effective discharge planning. The emphasis for the role is to manage and direct under supervision of a registered nurse the gathering of accurate and detailed information to support discharge plans over a seven day period. You will need to communicate with patients about discharge plans as well as the ward/MDT staff.
The Dame Clare Marx Building that will house our elective orthopaedic centre (ESEOC) opens in 2024 with a focus on elective orthopaedic surgery and day cases. The centre will have eight laminar flow theatres, three wards, recovery facilities, and support services including radiology and EBME.
For more information, please see the link for our Page Tiger below:
Main duties of the job
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -
Job descriptionJob responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person SpecificationQualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable