Systems Development and Information Officer - Preston, Lancashire, United Kingdom - Cumberland Council

Description

In this newly created role, you will join a friendly, hard-working, and proactive team who are passionate about developing key systems to support service delivery and deliver high quality customer service.

We primarily maintain and develop the Council's HR and Payroll system (iTrent), providing support to payroll, HR and all managers and employees using the online systems.

As a Systems Development and Information Officer, you will take on a leading role for the support, maintenance, and development of key business management systems, ensuring all appropriate measures are in place, guaranteeing compliance with statutory requirements, and undertaking on-going analysis of the strengths and deficits to support an effective service delivery.

As an organisation, we currently use iTrent Systems for our Payroll, HR services and manager and employee access, so knowledge of working with this software is highly desirable.

The role will also involve project management, implementation, and the on-going maintenance of these management systems, and the right candidate will consult with managers and users to drive each part of the project, ensuring timescales are met and there is a data, intelligence, and evidence-based approach.

You will support systems users to harness the technology available to them, as well as deliver training and ensure consistency, so the ability to adapt your communication style to the required audience is key.

You will have worked in a large, complex organisation, and have an understanding of relevant local authority performance indicators, procedures, and legislation, including GDPR and Information Security.

Joining this team is an excellent opportunity for professional development, and we support employees with training and mentoring whilst prioritising well-being, ensuring they maximise their talents.

Excellent training and development offers
Flexible working opportunities
Opportunity to join the Local Government Pension Scheme
Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
Various perks and discounts schemes, including money off your phone contract and local gyms
Competitive rates of pay