Central Specimen Reception Supervisor - London, United Kingdom - Barts Health NHS Trust

Description

Job summary

Specimen Reception - Band 4 Pathology Reception Supervisor

An exciting opportunity has arisen in Blood Sciences within the NHS East and South East London Pathology Partnership (ESEL). We are a new organisation, jointly owned by Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. Set up as an arms-length organisation, hosted by Barts Health NHS Trust, we have our own board and governance framework, with each of the three trusts having an equal voice and vote in the running of the Pathology Partnership. One of the largest pathology providers in the NHS, the Pathology Partnership brings together the strengths of teams from each of the three trusts into a single organisation, dedicated to the provision of high quality and cost-effective pathology services.

A complex transformation programme is concluding to establish a single, integrated pathology network between 7 hospital laboratories. The aspired 'hub and spoke' operating model is centred at The Royal London Hospital (RLH); a busy major trauma centre which hosts the London Air Ambulance, and connects to essential service laboratories supporting various clinical specialities at our partnered hospital sites.

Main duties of the job

We are looking for a Band 4 supervisor for the Central Specimen Reception Department Supervisor to join our team at Queen Elizabeth Hospital Woolwich to support the provision of our Pathology services on the site.

The department provides a 24/7 service and the successful candidate will be required to participate in the shift system to cover early, late, weekend and bank holiday rosters. Some night duties may also be required. Cross site working will be required and the successful applicant will be required to work at any of our NHS Pathology Partnership sites.

About us

The NHS East and South East London Pathology Partnership is an arms-length organisation providing pathology services to Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. The Pathology Partnership is hosted by Barts Health.

The Pathology Partnership is based on well-established models for pathology networks, with the Royal London Hospital becoming the main hub laboratory for the network and Essential Service Laboratories (ESL) as a minimum at all other Hospital sites.

Pathology is made up of the following services - Blood Sciences including Haematology, Blood Transfusion and Biochemistry; Infectious Diseases including Microbiology and Virology; Cellular Pathology including Histopathology, non-gynae Cytology and mortuary services; Immunology; Cytogenetics and Molecular Haematology; Immunophenotyping; Clinical Transplantation and Retinoblastoma.

The 2020/21 total operating costs across the Partnership were c. £126m per annum with a workforce establishment of circa. 822 WTE. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band

Job responsibilities

The post holder will be responsible for overseeing and supervising the work of a team of Medical Laboratory Assistants. The duties of the supervisor will be varied and will require the postholder to work accurately when under pressure to meet deadlines. The successful candidate will have effective communication and customer care skills, excellent IT and keyboard skills. The successful candidate will have proven experience of working in a busy and demanding environment with the ability to plan and organise the workload of a team to meet tight deadlines, ensuring the departmental rotas and staffing levels are reviewed regularly. The successful candidate will be expected to deal with issues that occur in reception, to troubleshoot in the first instance and know how and when to escalate issues appropriately and play an active role in ensuring reception staff are up to date with their training, competencies and appraisals. The post holder will be expected to ensure individual requirements are met and that everyone is treated with courtesy and respect. Applicants must have a strong team ethos, with a positive attitude to working in a flexible manner, committed to supporting the clinical services of the Trust and meeting the needs of our patients.

The post holder will integrate with the technical & scientific laboratory team and will take direction from the Service Delivery Managers and Departmental Lead in supporting operational processes for ESEL sites. The successful candidate will be based at Queen Elizabeth Hospital Woolwich but as service demand dictates work at broader ESEL Pathology Partnership locations will be required.

This is an exciting opportunity to join a forward thinking and innovative organisation to deliver a high quality service for one of the largest networked laboratories within the NHS.

If you require further information or would like to arrange an informal visit please contact

Stephanie Ogwuru via email

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Experience

Essential

Desirable

Knowledge

Essential

Qualifications

Essential

Desirable

Skills

Essential

Other

Essential