Receptionist - Southampton, United Kingdom - Brook Street

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    Description

    Brook Street UK Ltd are seeking a professional, courteous, and efficient receptionist to manage our front desk and provide exceptional customer service to our clients and visitors. The ideal candidate will have excellent communication skills, a friendly and welcoming demeanor, and the ability to multitask effectively in a fast-paced environment.

    Responsibilities:

    • Greet and welcome clients and visitors in a warm and friendly manner.
    • Answer and direct phone calls promptly and professionally.
    • Manage inquiries via phone, email, and in-person, providing accurate information and assistance as needed.
    • Maintain a clean and organised reception area, ensuring it reflects a professional image at all times.
    • Schedule appointments and manage calendars for meetings and events.
    • Coordinate with other departments to ensure smooth communication and work flow.
    • Handle incoming and outgoing mail and packages.
    • Assist with administrative tasks such as data entry, filing, and photocopying.
    • Ensure security protocols are followed, including monitoring visitor access and issuing visitor badges.
    • Uphold confidentiality regarding sensitive information and maintain discretion at all times.
    • Collaborate with colleagues to contribute to a positive work environment.

    Requirements:

    • High school diploma or equivalent; additional certification in office management is a plus.
    • Proven experience as a receptionist or in a similar role.
    • Excellent verbal and written communication skills.
    • Professional appearance and demeanor.
    • Strong organisational and multitasking abilities.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Ability to prioritise tasks and work efficiently under pressure.
    • Attention to detail and accuracy in all tasks.
    • Ability to work independently as well as part of a team.
    • Previous experience in customer service is preferred.
    • Familiarity with office equipment such as printers, fax machines, and phone systems.

    Initially the role is starting no the 15th April till 26th April with working hours 9am-4pm in Southampton City Centre. Although extension and other assignments may be available.

    For more information, please ring Southampton team.

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