Events & Fundraising Officer - Maidenhead, United Kingdom - National Rheumatoid Arthritis Society (NRAS)

Description

Job Description

The National Rheumatoid Arthritis Society (NRAS) is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA).

Job Summary

The Events & Fundraising Officer is a vital part of the NRAS fundraising team.

Events

The post holder will be responsible for developing, growing and managing income generated through

Run for Charity, Treks, Adrenaline challenges and places that NRAS has bought in various events.

Stewarding all participants in challenge/marathon events through the

platforms JustGiving, Enthuse, Action Challenges, Ultra Challenge event and major event consoles.

Adding all relevant details for challenge/marathon events onto our CRM system Salesforce.

Fundraising

The post holder will be responsible for developing, growing and managing income generated through

a range of sources/campaigns including Christmas shop, cash appeals, lottery and gifts in Wills.

Sourcing case studies and copywriting for mailings, email communications and social media

promotion for each campaign/project.

Writing copy to improve and increase our marketing automation journeys for various Fundraising

elements including Gift Aid, Lottery and Regular Giving.

The Events & Fundraising Officer will be responsible for meeting or exceeding a range of fundraising

targets including income raised through third party giving (Give As You Live, The Giving Machine,

WeBuyBooks, Easyfundraising and Giveto) as well as with specific appeals, making a sustained

contribution toward existing and growing fundraising income year on year.

Working with and being a main point of contact for all external agencies for each campaign/project,

including the promotion of gifts in Wills.

Social media repository to be kept up-to-date with regularly scheduled social media promotion of all

Fundraising income streams.

Other Duties/Expectations

This role will be required to source case studies and stories, and write articles for the NRAS

membership magazine (for all campaigns/projects and challenge/marathon events).

Manage stock control of merchandise on Salesforce for Fundraising team. Source quotes and work

with external agencies for ordering of merchandise we send out for campaigns/projects (i.e window

stickers, t-shirts, medals).

Main Duties and Responsibilities

To achieve and where possible exceed agreed income targets, taking a lead and individual

responsibility for specific income channels.

To be responsible for planning, promoting, publicising and coordination of appeals that this role

is responsible for.

To ensure expenditure is kept within budget.

To provide exceptional supporter care, ensuring that donors are motivated, encouraged and

appreciated, and that relationships with donors are successfully maintained and developed in

the long-term.

To report and analyse income, expenditure and donor feedback, both positive or negative and

to respond to any complaints in line with the NRAS fundraising complaints policy.

To ensure all payments are recorded on the charity database, Salesforce, creating reports for

the Chief Operating Officer and Director of Finance both monthly or when required.

To manage donor information in line with Data Protection.

To support the NRAS fundraising team by achieving set targets which contribute to the overall

annual fundraising target set for the charity.

To be familiar with and comply with the Fundraising Code of Practice as defined and updated by

the Fundraising Regulator.

General

To participate in NRAS team training and contribute to team activities

To attend regular team meetings and individual catch-ups on a regular basis

To undertake any other duties as requested by a manager consistent with the role

To maintain confidentiality at all times and ensure respect for all other members of staff

To communicate effectively with all NRAS staff

Position in Organisation

The post holder will report to the Trusts and Giving Manager

The post holder will work closely with:

The Individual Giving Fundraiser

The Senior Trusts and Company Giving Fundraiser

Head Of Data

The post holder may also work with:

COO

Comms Team

Service Delivery Team

The Finance Assistant

Members of other teams within the organisation

External industry contacts

NRAS members and volunteers

Qualifications and Skills

Experience within fundraising

Experience working in the charitable sector

Experience working toward financial targets and with demonstrable outcomes

Experience developing a variety of income streams

Experience with data and finance

Experience managing donor relationships

Experience creating financial planning and reporting documents

Experience drafting social media, website and newsletter content

Excellent written and verbal communication skills

Proficient with Microsoft Word, Excel and PowerPoint

Proficient in data management

Desirable:

Excellent written and verbal communication skills

Proficient with Microsoft Word, Excel and PowerPoint

Proficient in data management

Personal circumstances and attributes:

Proactive approach to fundraising

Ability to manage competing deadlines and plan effectively

Full UK driving licence and car owner

Ability to work to tight time deadlines

Ability to work as part of a team and independently

Willingness to learn and develop new skills

Highly motivated and committed

Enthusiastic and the ability to motivate others

Other Duties

There may be the possibility of occasional travel within the UK and/or an overnight stay

There will be some out of hours working as will be necessary as part of the job for which the

time off in lieu policy will not apply

There will be some planned out of hours working, including late evening events and occasional

weekends for which time off in lieu will be given

Representing NRAS

Represent NRAS to external stakeholders, funders and partners promoting the charity as a

respected, trusted and ambitious charity resulting in partnerships, successful funding and

effective collaborative working.

NRAS expects all employees to respect the unique contribution of every individual and operates

an equal opportunity and diversity policy.

All employees must work responsibly within the health and safety policy of the organisation and

ensure they are observing this at all times.

Closing date for applications: 25 April 2024

How to apply

Please contact Sam Grant-Riach on with your CV and a cover letter highlighting

your skills and experience. In the subject line please include "Events & Fundraising Officer".

Permanent role, working hybrid a minimum of 2 days per week in the Maidenhead office.

Salary £25,000pa

Car driver preferable due to the remote location of the office.