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- Overall responsibility for quality performance on the contract with respect to maintenance, cleaning, security and porterage
- Maintain and monitor agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the contract specification.
- By daily personal inspection, ensure that the scope of contract is being correctly delivered and that service standards are maintained and improved, taking remedial action where necessary.
- Monitor and report on financial performance & quality of service delivery.
- Monitor customer feedback and respond to customer comments.
- To be the first point of contact for the management of service delivery to the client
- Provide regular progress reports and service updates to our supply chain partners.
- Responsibility for ensuring due compliance to the contract specification.
- Ensure that all Health and Safety Policies and procedures are adhered to
- Ensure that risk assessments, safe systems of work and COSHH records are held centrally on the contract for all working practices and are valid and current.
- Ensure that all staff, client and ad hoc contractors are aware of the site procedures and comply with their H&S responsibilities, including the provision of risk assessments and safe working method statements before work commences along with the permit to work process.
- Monitor and evaluate service partners for compliance with Health and Safety legislation on site.
- Undertake regular audits of all service areas and present written reports with recommendation to management.
- Manage the delivery of all agreed remedial /emergency and planned works to ensure the building offers a safe environment for all users.
- Manage locally the PTW (Permit to Work) process for general works, working at height and hot works.
- Take responsibility for cost control of the Maintenance, Cleaning, Catering, Security and Utilities and promote methods to maximise profitability & reduce costs without compromising Health & Safety, service, or quality.
- Ensure the contract is reviewed regularly or in accordance with contract terms in line with agreed procedures, maintain accurate records of reviews.
- Evaluate all proposals for project works or capital expenditure
- Analyse quotes and submit recommendations to management with supporting evidence.
- Ensure best purchasing practise using the companies' nominated suppliers.
- Ensure all labour, sundry and overhead costs are managed within budget.
- Experience of working in an education environment would be beneficial
- Proven background in delivering a range of maintenance, cleaning, security and portering
- Ability to prioritise and manage workload in a front line, sometimes reactive environment.
- Ability to interpret contract documentation and translate formal documentation into working specifications.
- Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
- Must have experience of full budgetary control to include complex fixed price or nil subsidy contracts.
- NEBOSH/IOSH Certificate would be desirable however training will be provided.
- IT Literate, MS Office/competent in the use of Excel, Power point.
- Willingness to develop long term relationships with our clients and other stakeholders
Assistant Facilities Manager - Bonnyrigg, United Kingdom - CBW Staffing Solutions Ltd
Description
Assistant Facilities Manager-Edinburgh-£40,000Exciting opportunity to work for a client side Assistant Facilities Manager situated in Glasgow. CBW are currently recruiting for an Assistant Facilities Manager to be based on a commercial site located in Glasgow City Centre. The successful candidate will have a proven track record in facilities management covering soft services. In return the company is offering a competitive salary of £40,000. This role will initally be on a 6 month fixed term contract.
Key duties & responsibilities
Requirements