Customer Success Manager - Rochester, United Kingdom - Found Recruitment Solutions Ltd

Description

Job Title:
Customer Success Manager (Food Manufacturing)

Location:
Rochester, KentSalary: £43,000 – £48,000Hours: Monday – Friday 9am-5pmOur successful food manufacturing client in Rochester, Kent, is on the lookout for a talented Customer Success Manager to oversee and manage their key customer relationships

Responsibilities:

• Lead the management and nurturing of key client relationships.
• Coordinate client orders and projects for timely delivery.
• Serve as the primary point of contact for client inquiries and concerns.
• Communicate project progress and address potential issues proactively.
• Maintain accurate records of client interactions and project details

Requirements:

• Proven experience in key account management or customer service within the food manufacturing industry is essential
• Excellent communication and interpersonal skills.

If you are looking to join a stable, yet growing business where you can be a pivotal part in the businesses success and be in line for market leading progression and regular salary increases, then this could be the opportunity for you