Administration Assistant - Kettering, United Kingdom - Admin and More Ltd

Description

Admin and More

Organisation Name:
Admin and More Ltd


Job Title:
Administration Assistant
at Admin and More Ltd

Date: 20th November 2023


WELCOME LETTER
Dear Applicant

Thank you for your interest in joining the growing Admin and More team as an Administration
Assistant.

I am excited to announce this vacancy for an Administration Assistant who will be working with the Admin and More Team helping us provide administration tasks for our clients.

Here at Admin and More, we provide quality, flexible assistant solutions for various businesses and charities worldwide.

To do this, we recognise the importance of adapting to our client's individual business needs, exceptional relationship management, strong and effective communications, and adherence to best practices.

The Job Description and Person Specification will tell you much more about the role itself and the kind of person we are looking to take on.

In addition, our website can give you a better understanding of the work we do to alleviate the stress of day-to-day business, enabling our clients to focus on growth.

If this opportunity excites you, I very much look forward to hearing from you.

Yours truly,

Elizabeth Wright
Director
Admin and More


ABOUT US

Admin and More is a trusted business assistance agency that offers outsourced support to businesses and charities of all sizes worldwide.

Our growing team have varied skills, enabling us to provide our clients with a comprehensive range of support. We provide professional and quality assistant solutions that are flexible to our client's individual needs.

Emphasising the importance of outsourcing work to ensure a healthy work/life balance and allow time to focus on business development.

We work with our clients to identify jobs they feel comfortable outsourcing to free up their time.

Our team understand that this can be a gradual process and build exceptional trusting business relationships to ensure that everything runs smoothly.

Having these relationships with our clients allows us to get to know the way that they work to match them up with someone with the skills and personality they need.

Our number one priority is to ensure a stress-free experience for our clients.

The Admin and More team support each other, creating a friendly and happy working environment that reflects in our work.

We work positively as part of a team and continue to create a culture where all are valued and encouraged to grow professionally and personally.

Job Title:
Administration Assistant


Salary/remuneration:
£19,000 per year

Hours: 9am - 5pm, Monday - Friday


Location:
Office based in Kettering


Reporting to:
Rebecca Moore


Purpose:

The purpose of the Admin Assistant role at Admin and More is to provide essential administrative support that ensures the smooth and efficient operation of our client-focused business.

As an Admin Assistant, you play a pivotal role in maintaining the highest standards of client satisfaction by managing administrative tasks, fostering organised workflows, and upholding professionalism.

KEY RESPONSIBILITIES

• Client Care: Your role revolves around ensuring our clients receive exceptional service. You will be responsible for managing client records, addressing inquiries, and assisting in the resolution of any issues. By doing so, you contribute to the trust and satisfaction of our valued clients.
• Data Integrity: Maintaining accurate and uptodate records is fundamental to our success. Your attention to detail and data entry skills are crucial in helping us maintain the integrity of our information systems.
• Inbox management, including processing enquiries and requests and corresponding on behalf of the client
• Handling expenses, including producing accurate expense forms
• Diary management, including organising meetings and scheduling appointments
• Devising/maintaining office systems, including data management and filing
• Organising event logistics, including arranging travel and accommodation
• Producing documents, briefing papers and reports
• Keeping up to date with the organisations best practices and complying with all policies/procedures
• Undertaking any other duties and responsibilities that can reasonably be expected of the postholder

PERSON SPECIFICATION
Knowledge and experience

• A minimum of 2 years' experience
• Experience working to tight deadlines
• Experience in managing and prioritising highvolume workload

Skills and Abilities

• Proven ability to build, manage and develop professional business relationships
• Strong computer skills and excellent working knowledge of Microsoft Office packages, including

SharePoint, Word, Excel, and Outlook

• Excellent attention to detail
• Confidentiality able to deal with confidential and sensitive information appropriately
• Highlevel communication skills to influence and represent the organisation both verbal and written
• High level of time management, planning, effectiveness, and productivity
• Able to manage