Senior Administration Coordinator - Edinburgh, United Kingdom - Heineken

Heineken

Verified Company

Edinburgh, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Administration Coordinator

Salary:
circa £25,000 depending on experience.

Bonus and flexible benefits available, including:

Company-funded private medical healthcare
Doublematched pension (up to 10% of base pay)
35 days' holiday (plus the option to buy and sell)
Comprehensive opportunities to develop via our learning platform and courses
A monthly case of our delicious ciders and beers

Function:
Star Pubs & Bars

Location:
Edinburgh (Gyle)

Contract: 12-month Secondment

As the UK's leading pub, cider and beer business, we're home to some of the world's best-loved ciders and beers, and a leading player in the international drinks industry.

But there's so much more to HEINEKEN than meets the eye.

Watch the HEINEKEN UK company video

We're looking for our next Senior Administration Coordinator or Just Add Talent (JAT) Coordinator as we call them to join Heineken at our Head Quarters in Edinburgh As a JAT Coordinator you'll support our growing managed pub estate and be the first port of call for queries from our operators managing these venues, showcasing your excellent customer service skills.

About the role

This role will suit a true coordinator where you'll be the main triage and escalation point for all enquiries from our operator and field-based colleagues on all JAT Support issues, making sure that any issues are dealt with quickly and in a right first-time approach and with the appropriate issue-owner.

You'll need to be able to work across multiple stakeholders, coordinating, and assisting with, all centralised activity.

As our JAT Coordinator you'll also be responsible for dealing with complex queries, producing actionable insight reporting, identifying and implementing process improvements, and embedding business change project outcomes.

Who we're looking for

We are looking for someone who can work in an environment with multiple activities on the go at one time, who can prioritise which work needs to be done first and who has an eye for detail and accuracy.

There is a need to have strong planning and organisational skills. We need someone who can take ownership and can learn quickly.

We are always looking for ways to do things better so we are looking for someone with the ability to see the bigger picture and make improvements.

Based in EBP, we currently operate a hybrid working framework which allows us to capture the benefits of both working in the office and at home.

As a team work a minimum of 3 days in the office currently being Tuesday, Wednesday and Thursdays.

We embrace learning and growth and we anticipate there is scope to develop in this role.

You're also likely to bring experiences to this role that are not listed above - as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.

Life at HEINEKEN

We're building a future that embraces innovation, sustainability, diversity and, of course, the opportunity for our 2,400 UK colleagues to make the most of their careers.

We encourage all our colleagues to grow and reach their full potential.

We're also well-aware that successful careers seldom run in a straight line, so if you're in search of fresh opportunities (including global or cross-functional moves), mentoring or simply want to pick up a new skill, you'll have access to all the support you need.

Caring for people & the planet is one of our core values and we understand that each of our colleagues' needs and circumstances are different.

This is why we have a smarter working policy in place which includes access to hybrid working, flexible start and finish times and condensed hours, to name a few.

Our colleagues love life at HEINEKEN, and we're confident you'll feel the same way - but don't take our word for it.

Search the #LifeAtHEINEKENUK hashtag on LinkedIn to hear from our colleagues about what makes HEINEKEN such a special business to be a part of.