Administrative Assistant - Bristol, United Kingdom - Timberwise (UK) Ltd

Timberwise (UK) Ltd

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Timberwise is a leading and successful property preservation company, inspecting and providing cost effective damp and timber remediation to all types of property nationwide. We are recruiting for an Administrative Assistant on a part time basis to join our Bristol Branch for a January start. Hours will be 20 to 25 hours per week.
Reporting to the Contracts Manager, duties of the Administrative Assistant will include:

Receiving and processing customer orders
Taking and processing Deposit payments
Agreeing preferred start dates with clients
Creation of files (electronic and paper)
Accurate population of the digital production boards
Chase verbal acceptances and maintain branch job log
Ensuring excellence is maintained to 'get it right first time' from start to finish on all our jobs
Liaising with our technicians and office staff to ensure work is carried out in a safe manner
Organising materials from suppliers
Coordinating, managing and prioritising the work schedules for each of the technicians
Administrative duties to include invoicing, taking interim and final payments for work completed and month end financial reporting
Producing Risk assessments and method statements as required
Reporting holidays, absence and sickness
Technician Timesheet reconciliation
Technician monthly compliance checks
Assist Contracts manager with management reports and month end reconcilliation
Issue job sheets to technicians and assist with finished job sheets
Customer satisfaction calls made to clients prior to invoicing
Inputting acceptances on the database and sending out acceptance letters
Assisting with and distribution of of technician job sheets/worksheets, (incl. Fluid/materials required and time allocated)
Controlling the production board
Stock control support
Assisting with health and safety and technician training/tool box talks
Raise purchase orders (batching to be checked by you, authorised by the Production Manager and processed to H/O). Assist with Accruals
Deal with nontechnical phone calls from customer or technicians
Proactive, confident and positive
Able to prioritise and Multitask
Excellent telephone manner and communication skills
Meticulous attention to detail
Assertive
Team player
IT and Office Software Literate