Credit Controller/client Administrator - Warwickshire, United Kingdom - Greenwell Gleeson
Description
Role - Credit Controller/Client AdminLocation - Warwickshire - CV34
Term - Permanent
Salary kpa
Office Based Role
Overview
Role Responsibilities will include
- Ensure good relations and communications with all clients as well as members of the team, to include developing a strong relationship/knowledge with your portfolio of clients, understanding their business sector and debtor type.
- Efficient and effective Sales Ledger management, prioritising high risk debtors/clients.
- Process client payments accurately and in line with procedures and deadlines set.
- Accurately and promptly allocate customer receipts, with ongoing monitoring of on account cash levels.
- Contacting debtors to provide information regarding outstanding balances, obtaining appropriate verification of balances, chasing for payment dates, ensuring correct bank details, appropriate and timely follow up and diary notes.
- Sending and management of debtor statements and new customer letters.
- Effective chasing and completion of Client Month End Reconciliations, reviewing all associated documentation (Bank statements, Creditors, Debtors).
- Monitoring credit limits and high involvement in line with the agreed funding parameters and satisfactory credit reference reports.
- Timely processing of schedules, with appropriate sampling and funding release.
- Efficient record keeping and filing for your portfolio of clients.
- Completion of daily balancing by set deadlines.
- Other duties as required by your line manager and the directors.
- Attention to detail/efficiency
- Excellent customer service skills
- Microsoft Office (Outlook, Word, Excel)
- Confidence on the phone
- Administration, planning and organising skills with good time management
- A good understanding of factorability (training will be provided)
- Commercial awareness
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