- Oversee the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.
- Direct Line Management of non-clinical members of the management team.
- Functional management of all clinical and administrative staff.
- Support the delivery of excellent patient care with vision, willingness, and drive.
- Demonstrate excellent organisational and effective communication skills.
- Responsibility for ongoing maintenance and compliance with current CQC regulations, requirements, assessments and future inspections.
- Lead and chair practice meetings.
- Develop and co-ordinate systems to improve the efficiency and effectiveness of the practice.
- Coordinate the reviewing and updating of all practice policies and ensure compliance of policies
- Handle all complaints in a timely manner and in accordance with complaints procedures
- Manage how complaints are reviewed and any learning identified and disseminated.
- Management of the premises, including health and safety aspects such as risk assessments and mandatory training
- Work as part of the Primary Care Network ensuring the PCN delivers its contractual requirements and supports the growth and strength of the practice.
- Responsible for ensuring manual and electronic claims (CQRS, CCG,) monthly, quarterly, bi-annually and annually are submitted as deadlines require.
- Ensure the organisational requirements of the practice contracts with NHS England are fully met and complied with.
- Support the Partners/Lead Nurses to achieve clinical targets of QOF, local and national enhanced services.
- Ensure appropriate management of payroll processes.
- Negotiate with suppliers the best discounts available.
- Liaise with the ICB and payment agencies regarding queries with payments relating to the contract, enhanced services
- Robust finance and business skills to maintain and improve the profitability of the business, exploring areas for increasing income and reducing costs.
- Support PCN finance arrangements as they relate to the practice.
- Assist the practice in the wider community and assist with forging links with other local practices and relevant agencies.
- Represent the practice at Practice manager Forums and key meetings.
- Make recommendations to the partners for practice development regarding potential sources of income or savings.
- Knowledge and skills of HR and the ability to act sensitively and effectively.
- Responsible for the recruitment and selection of staff, ensuring contracts of employment and job descriptions are up-to-date
- Be aware of current employment legislation and ensure Employment Law compliance embedded within the practice policies are followed, seeking HR and legal advice where necessary.
- Ensure all mandatory training and appraisal processes are kept up to date for all staff.
- Develop and maintain excellent employee/employer relationships.
- Maintain good communication at all times with the practice team
- Oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc.
- Ensure DBS (
Practice Manager - Accrington, United Kingdom - Richmond Medical
2 weeks ago
Description
Job summary
Due to retirement we have a vacancy for a highly motivated, well organised and enthusiastic Practice Manager.
The successful candidate will be responsible for proactively managing the practice and for the performance of the team.
They will need to possess excellent leadership, communication and interpersonal skills as well as being able to multi task and work under pressure and to deadlines.
Main duties of the job
To manage and coordinate all aspects of the practice, motivate and manage staff and optimise efficiency.
Ensure compliance with CQC regulations and GMS contract requirements.
Work closely with partners and the practice team to optimise opportunities.
About us
We are a friendly and well organised practice, located in a purpose built LIFT building close to the M65.
We are a busy practice but with a very friendly and supportive team who create a good, positive working environment.
We are high achievers in QOF and have a good CQC rating. We are both a training and a research practice.
Job descriptionJob responsibilities