Maternity Ward Clerk - Birmingham, United Kingdom - Sandwell and West Birmingham NHS Trust

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    Permanent
    Description

    Job summary

    The post holder will give administrative assistance on a busy Maternity ward. This is a varied role and the need for flexibility in approach and adaptability is essential. The post holder will be expected to be organised and carry out tasks in a timely manner, providing essential administrative support to the doctors, midwives, and the wider team.

    Working pattern = Monday- Friday 8am-4pm

    Main duties of the job

    The post holder must have the ability to work as part of a team to ensure all relevant administrative activities are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from women, relatives, staff colleagues confidently and sensitively both in person and by telephone.

    The successful candidate must have a good standard of education, good organisational skills and be able to work as part of the team and adhere to confidentiality. The successful candidate must be able to work flexibly within the administrative team.

    About us

    Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

    Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens next year and will provide care to our local population from first class, purpose-built premises. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

    We have three newly emerging strategic objectives:

  • Our People - to cultivate and sustain happy, productive and engaged staff
  • Our Patients - to be good or outstanding in everything we do
  • Our Population - to work seamlessly with our partners to improve lives
  • Job description

    Job responsibilities

    Please see attached Job Description & Person Specification for full details of what this role entails.

    Person Specification

    Experience

    Essential

  • Previous clerical experience
  • Desirable

  • Previous experience using patient information systems
  • Previous NHS experience
  • Previous ward clerk experience
  • Qualifications

    Essential

  • GCSE English OR equivalent qualification
  • Desirable

  • GCSE Maths or equivalent qualification
  • NVQ Customer care or equivalent qualification