Team Leader - Glasgow, United Kingdom - Beatson Cancer Charity

Beatson Cancer Charity
Beatson Cancer Charity
Verified Company
Glasgow, United Kingdom

4 days ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Part time
Description

At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families.

We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities.

We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.


Title:

Team Leader - Support

Reporting to:
Head of Wellbeing Services**
Salary:£24,000 - £25,500 per annum (dependent on experience) pro-rata**
Permanent Contract: Part-time: 28 hours per week

Hours:

Flexibility required to work shifts between**:

9am - 9pm Monday to Friday

10am - 5pm Saturday and Sunday

Annual Leave:32 days per annum (inclusive of Public Holidays)**
Pension: 7% employer and 3% employee contribution

Key Responsibilities

  • Daily responsibility of team management including absence management, appraisals, one to ones, training, coaching and development.
  • Provide tailored support to patients and families visiting the Wellbeing Centre using a personalised and individual approach.
  • Develop close relationships with clinical teams to ensure appropriate and relevant communication between the Wellbeing centre and wider hospital teams.
  • Ensure appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
  • Work with Team Leaders to manage staffing levels and resources ensuring all services are delivered effectively and to an exceptional standard of quality.
  • Work flexibly with team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
  • To arrange training and supervision for all support staff.
  • To assist with recruitment and induction of Wellbeing Services staff.
  • To provide cover for Team Leaders and deputise for the Head of Wellbeing Services when required.
  • Support the Head of Wellbeing Services with the development and implementation of a Patient and Family Services strategy.
  • Provide monthly management reports to the Head of Wellbeing Services to inform and enhance service provision and future planning.
  • Plan, implement and report on patient feedback and outcome measures in line with Care Services strategy.
  • A minimum of 3 years line management experience.
  • Experience of supervision, teaching and coaching.
  • Experience of management reporting and capacity planning.
  • Experience of planning and scheduling wellbeing activities and interventions.
  • Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
  • Experience working in a diverse and multiskilled team.
  • Computer literate with Outlook, Word, Excel and PowerPoint.
  • Flexibility to work evenings and weekends.
  • Formal qualification in a healthcare or social care profession, counselling or therapeutic approach e.g., NHC or SVQ
  • Introduction to Management training.
  • Qualification or recognised training in supervision skills or coaching.
  • Formal communication training e.g., Sage & Thyme.
  • Experience of working with patients with active, progressive and advanced medical conditions.
  • Experience of delivering wellbeing activities and interventions.
  • A clean and current driving licence.

Person Specification

  • Strong managerial skills.
  • Excellent communication skills.
  • Excellent organisational and time management skills.
  • Excellent relationship building and interpersonal skills.
  • Selfmotivated with an ability to work autonomously.
  • Ability to foster and maintain a valuesbased approach in team members.

Closing Date:
Monday 6 March 2023

Interview Date:
Tuesday 14 March 2023

Job Type:
Part-time

Part-time hours: 28 per week


Salary:
£24,000.00-£25,500.00 per year


Benefits:


  • Life insurance

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

- line management: 3 years (required)


Work Location:
One location

Application deadline: 06/03/2023
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