Insurance Broker - London, United Kingdom - HDEC LTD

HDEC LTD
HDEC LTD
Verified Company
London, United Kingdom

4 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Purpose
-
Key Responsibilities _

  • Working in accordance with procedures, standards & guidelines set:
  • Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for Existing Business and Renewals.
  • Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client's demands and needs.
  • Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
  • Calculate Renewal premiums in accordance with the specific carrier's risk appetite and guidelines or liaise with insurers for all nondelegated authority business.
  • Understand the processes and procedures required to answer a customer's query in relation to a Mid-Term Adjustment.
  • Ensure that telephone calls are answered & dealt with promptly & efficiently.
  • Maintain thorough and accurate records of all customer interactions.
  • Ensure that you remain compliant in everything that you do; including but not limited to treating customers fairly, contract certainty & vulnerable customers. Product & Technical Knowledge
  • Required to understand technical knowledge of the Clegg Gifford product range, including understanding of the coverage provisions, exclusions, and conditions of the policy wordings

Job Types:
Full-time, Permanent


Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • London, RM1 3NH: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from HDEC LTD
See all jobs of HDEC LTD