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- Role: Head of Implementation
- Compensation: £90,000-110,000
- Sector: B2B SaaS
- Remote first, once a month in the office
- Building a high performance culture
- Driving operational excellence and continuous improvement
- Developing talent, both at an IC and manager level
- Owning the strategy for the implementation department
- Proven operations leader
- Proven people leader
- B2B SaaS experience
- Experience working with complex, technical teams
- ITIL service management experience, ideally certified
Head of Implementation - England, United Kingdom - Confido Talent
Description
The company:
A fast growing, profitable business in the B2B SaaS space. As they scale to 1,000+ employees their focus is on building a scalable, global organisation.
The role:
You will head up their implementation teams totalling 100 people, across UK and international clients. A key part of the customer journey involves complex technical implementation work. Both configuring the platform to meet the customers needs as well as integrating with their internal systems.
Responsibilities:
Experienced required: