Salesforce Administrator - Biggin Hill, United Kingdom - Formula 1

Formula 1
Formula 1
Verified Company
Biggin Hill, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
On the track, Formula 1 is a team sport. And the business behind is the same. We're looking for a Salesforce Administrator to join our team.

You will maintain and manage the Production environments across Salesforce Experience Cloud, CDP, MC Personalisation, Sales & Service Cloud in line with F1 business goals and objectives.


  • Reporting into the Systems Architect and Team Manager, you will:_
  • Primary role will be to maintain and manage the Production environments across Salesforce Experience Cloud, CDP, MC Personalization, Sales and Service Cloud.
  • Working with outofthebox configuration to ensure that the CRM is smooth running and optimized.
  • Platform Lead
  • Advocate of all the best parts of Salesforce expected to have understanding of cross cloud capability and own Salesforce in F1 IT.
  • Drive use cases and build internal capability will help ensure long term success within F
  • Train colleagues to support the tool and sustain wider knowledge within IT team
  • Develop internal documentation on set up, configuration, and changes to the system in real time.
  • Admin / Deployment Specialist
  • Own the deployment process, ensuring appropriate handover documents provided are followed and challenges or deviations are well documented, and approved prior to impacting the live environment.
  • Familiarity with deployment best practices and processes; DevOps, change sets and deployment manager.
  • Make appropriate changes and additions to the Salesforce Infrastructure within Change management processes and SOX controls.
  • Adhere to internal and external governance including but not limited to SOX, ISO27001 and PCI-DSS at all times.
  • Make appropriate changes and additions to the Salesforce Infrastructure within Change management processes and SOX controls.
  • Adhere to internal and external governance including but not limited to SOX, ISO27001 and PCI-DSS at all times.
  • Drive innovation in IT, reviewing current technology offerings and identifying improvements within department responsibilities.
  • Manage projects through lifecycle, ensuring deadlines are met and stakeholders engaged throughout.
  • Respond in a flexible and adaptive to supporting business requirements, when ad hoc requests are made.
  • Monitor and maintain the Salesforce Infrastructure department across fixed sites, cloud and at Grand Prix events
  • Produce root cause analysis reports in case of failures and issues
  • Provide user support as necessary within the organisation, and act as point of escalation for support team
  • Be available to work on F1 systems outside of usual 'Business Hours', both planned and unplanned.
  • Specification:_
  • Salesforce Administrator experience, preferably working with Marketing Cloud
  • Hands on experience & functional understanding of custom objects, page layouts, profiles, permissions, workflows, approval processes, flows and triggers.
  • Salesforce Platform App Builder
  • Knowledge of CAN-SPAM, GDPR and CCPA
  • Sales/Service/Community/Marketing Clouds
  • Knowledge or understanding of development language
  • Selfmotivated and organised
  • Flexible and adaptable attitude
Join Team Formula 1, make it happen
More jobs from Formula 1
See all jobs of Formula 1