Creative Technologies Technician - Leeds, United Kingdom - Equinox

Description

Who we are:
Were a Leeds-based tech company developing software for intellectual property (IP) professionals across the globe


In human terms:
were a friendly team of intelligent, techy, creative and supportive people. We believe having fun is key to our wellbeing and our ability to produce high quality work. Our office is a relaxed space with a pool table, table tennis, games console and a bar.
We develop IP management software for law firms and corporates around the world. Our system, Equinox, helps IP professionals seamlessly manage the protection of their intellectual property portfolio.
We may be a tech company, but were actually all about people. Our focus is to develop powerful software that genuinely helps our clients every time they log in.

Our product roadmap is driven by key optimisation opportunities that save our clients time and reduce the risk of human error, while providing all the tools and services they need to stay ahead of their competition.

As part of the Questel group, one of the worlds leading providers of intellectual property solutions, were jointly committed to creating a supportive and fair business.

Our software and services are designed to help our subscribers succeed.
For the role of Helpdesk Technician, were looking for someone with a curious mindset, a proactive approach and is able to demonstrate the following skills:
Demonstrated time management skills, consistently delivering quality work within specified timelines
Strong IT proficiency, particularly in the use of Microsoft Office applications

Are you wondering what life at an informal, agile tech company might be like? You will be joining the Enterprise team, made up of technical solution finders who provide top quality customer service with their excellent communication skills.

Collaborate with the wider helpdesk team as needed, promoting effective communication and coordination
Support Enterprise implementation projects and ongoing professional services through various activities including system configuration work, report creation and other administrative undertakings
The salary for this role is £28,000 to £35,000 per year, depending on experience.
Flexible working hours, hybrid office/home working
~25 days annual leave that increases with length of service
~ Company pension contribution, regular salary reviews plus training and development opportunities
~ Health and wellbeing support including health cash plan, employee assistance counselling and a monthly wellbeing lottery
~ Financial support for feel-good activities like gym memberships, arts & craft courses, dance lessons and more
~ Tech scheme to help you save money on tech and spread the cost
~ Cycle scheme, bike storage & showers, plus free onsite parking & good public transport links
~