Café Team Member - London, United Kingdom - The Crag Snacks & Coffee Company Ltd

Description

About us

Crag Snacks (the Crag Snacks & Coffee Company Ltd) is a brand new cafe being built inside the Reach Climbing Wall in Woolwich.

Our goal is to Bring high quality food and beverages to the climbers of The Reach Climbing Wall, local businesses and foot traffic from the Thames Pathway.

Our work environment includes:

• Onthejob training
• Free Climbing at The Reach Climbing Wall

Job Title:
Cafe Team Member


Job Summary:

We are seeking a motivated and customer-focused individual to join our team as a Cafe Staff Member at Crags Snacks, (The Crag Snacks & Coffee Company Ltd), located inside The Reach Climbing Wall in Woolwich.

In this role, you will be responsible for providing excellent customer service, preparing a mixture of pre-prepared and made-to-order food and drinks, maintaining a clean and organized cafe environment, and working collaboratively with team members.

The cafe serves climbers and local businesses, and is a separate business from The Reach Climbing Wall.

The role includes full and part-time positions, and the company is focused on the development of its staff within the catering and climbing industry.

Key Responsibilities:

• Greet and interact with customers in a friendly and welcoming manner
• Take and prepare food and drink orders, following standard recipes and procedures
• Ensure the cafe environment is clean, organized, and visually appealing at all times
• Perform opening and closing duties as assigned, including setting up and breaking down equipment, cleaning and restocking supplies, and securing the premises
• Operate POS till system and handle financial transactions accurately and efficiently
• Collaborate with team members to ensure smooth operations and excellent customer experience
• Address customer concerns and complaints with a positive attitude and effective communication
• Maintain knowledge of menu items, ingredients, and promotions to answer customer questions and make recommendations
• Participate in training and development opportunities as provided by the company

Qualifications and Skills:

• Previous experience in food service or customer service preferred but not required
• Excellent communication and interpersonal skills to provide great customer service
• Dedication to the highest standards of food hygiene and quality of food preparation
• Ability to work independently and as part of a team
• Strong attention to detail and ability to multitask in a fastpaced environment
• Flexible schedule to work weekends and evenings as needed
• Interest in climbing or other outdoor activities is a plus

Job Type:
Part-time

Part-time hours: 6-12 per week


Salary:
£10.42 per hour


Benefits:

• Free parking
• Gym membership
• Onsite parking

Schedule:

• Day shift
• Every weekend
• Overtime

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Food preparation: 1 year (preferred)

- customer Service: 1 year (preferred)


Work Location:
In person