Health Care Assistant - Southport, United Kingdom - Alder Hey Children's NHS Foundation Trust

Tom O´Connor

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An exciting opportunity has arisen for an experienced and enthusiastic Health Care Assistant (HCA) to join our Community Outpatients Team.

Our Outpatient Team support babies, children and young people across Outpatients on the main Alder Hey site and Community Outpatients in the Catkin Centre and Community hubs.


Experience of working within both acute and outpatient settings would be beneficial for this post, however not essential, as training will be given.

The post holder will require good communication skills, clinical skills appropriate to role and display evidence of multi-professional team working.

Evidence of autonomous working would also be beneficial, as this role involves supporting Clinicians at Community clinics as well as HCA led clinics.


The Community Outpatients HCA will be based at Southport Community Hub and will support Clinicians, patients and families who attend clinic appointments at Southport and at times other clinics within the geographical area of Liverpool and Sefton.


Working hours will be 37.5hrs between the hours of 8-6 across Mon-Friday, with a flexible working pattern to support the needs of the service.


Enquiries to:
Julie O'Neill, Outpatients Nurse Manager - Catkin & Community Clinics ext. 3765.

The post holder will provide the highest standards of nursing care to children and their families.

Undertake phlebotomy procedures in the department, once fully trained and competent.


The post holder will be an effective communicator in all aspects of their duties both in direct and indirect patient care.

The post holder will work in collaboration with the healthcare teams

The post holder will work within the confines of their mandatory and statutory obligations, to the prevention and control of infection in the clinical area


The post holder will undertake delegated nursing tasks as deemed necessary to enhance the care of the patient, some of which may be competency based.

The post holder will assess and report risk to the nurse/lead clinician. The post holder will assist in the orientation and education of new staff.

Take responsibility for, prioritise and manage own workload to support clinical team.

Work without direct supervision using experience and knowledge to ensure the highest quality care is delivered

Promote and maintain a safe and comfortable therapeutic environment for patients and their families.

Assist in the basic care required by patients in clinical settings.

Assist with the education of new staff and students and ensure they are instructed in the procedures, routines.

Prepare patient for and assist with specific clinical and non clinical procedures appropriate to the clinical area.

Alder Hey Children's Hospital cares for over 330,000 children, young people and their families every year.


As one of Europe's biggest and busiest children's hospitals, we treat everything from common illnesses to highly complex and specialist conditions.

We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual.

As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow.

At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.

Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists.

You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.

At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:

Great flexible working opportunities

Discounted gym membership

Lease car scheme and Home Electronics Scheme

Generous annual leave and pension scheme

Extensive staff health and well-being programmes


COMMUNICATION SKILLS


The post holder will communicate observations (including changes in care needs or health / wellbeing of the patient), updates, and messages to members of the immediate care team / nurse in charge.

The post holder will ensure that the confidentiality of information is maintained at all times, pertaining to both patients and staff


The post holder will ensure the most effective use of media to communicate information about patients and their families, to the immediate and wider healthcare teams, which may include paper based and electronic systems (such as MEDITECH 6).


Help manage any PALS and/or complaints received, liaising with senior team and advise families of the Trust's complaints procedure where possible then refer to manager.

Maintain patient co

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