Operations Executive - Yate, United Kingdom - Bristol gap

Bristol gap
Bristol gap
Verified Company
Yate, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Location:
Yate, BS37


Job Role:
Operations Executive


Hours: 8 hours (day shift)


Annual Salary:
£23,000.00-£28,000.00


Role Type:
Full-time, Permanent

If you have the qualities of a trustworthy, time efficient, enthusiastic personable manner, and want to progress your career with development opportunities then we would love to hear from you


Responsibilities:


Take responsibility for the timely processing of sales orders handed over from sales, by entering the sales and purchase orders onto company systems and sending purchase orders to suppliers.

Sending order acknowledgements to customers.

  • Managing suppliers and delivery dates of orders utilizing company systems
  • Entering stock orders onto company systems where required updating company systems and customers when any items are out of stock
  • Check suppliers and in house operations have scheduled orders to be completed within dates confirmed to customers.
  • Manage and guide customer expectations and advise customers if they have any queries.
  • Front of house duties
  • Receive incoming calls into the company, advising customers of order queries or passing them on appropriately
  • Assisting Sales team with any requirements involving order processing.
  • Support colleagues as necessary to ensure customer experience is of an even and high standard at all times (including cover for absences)

Benefits:


  • Great corporate team and culture be part of a winning team
  • Develop and learn new skills with a career with long term job satisfaction, and progression opportunity.
  • Regular training events to learn and develop
  • Modern office environment with the latest in desk, seating and IT, plus 3 acres of grounds, gardens and yard area, very enjoyable in summer.
  • 24/7 access to in house gym with high quality equipment
  • Regular team building events, and company performance review meetings.

Key attributes are as follows:


  • Positive cando attitude and work ethic. Reliable and diligent with a focus on producing timely and accurate processing of orders. A good culture and team fit for the business, in keeping with our values 'Always Agile, Always Passionate, Obsessed with Customer Service'.
  • Regular team building events

Job Types:
Full-time, Permanent


Salary:
£23,000.00-£28,000.00 per year


Benefits:


  • Onsite parking

Ability to commute/relocate:

  • Yate, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Work Location:
One location
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