Property Administrator - Nottingham, United Kingdom - Elizabeth Michael

Elizabeth Michael

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Pre Market Property Coordinator

Reports to/Line Manager - Pre Market Team Leader

Monday to Friday

- £21,255 per annum (OTE £25,755)_
- (8:30am - 5:00pm and 9:00am - 5:30pm) - 1 Saturday to be worked in every 4._

Role Purpose

To ensure all valuations requests from Clients are dealt with within SLA's.
To ensure effective communication with both internal and external clients
To make appointments with vendors and nominated Estate Agents.
To chase Agents for return of paperwork to enable efficient production of packs by the Property Valuation Coordinators
To provide excellent customer service to clients to ensure that business relationships are maintained and sustained to ensure the company grows and develops in line with its financial forecast.
To deliver targets to both clients and colleagues

Main Accountabilities

To log all requests onto Compass within SLA's
To liaise with vendors to arrange suitable appointments.
To arrange valuation appointments with nominated Estate agents.
To keep clients updated with each stage of the process.
To confirm appointments with Agents on the day arranged.
To ensure an effective audit trail on Compass with relevant notes.
To chase the return of paperwork to enable the efficient production of property valuation reports.
To be aware of Client's requirements to ensure these are met.
To liaise with both internal and external colleagues with effective communication to ensure business relationships are maintained and sustained.
Weekend working will be required.
Flexibility in working hours may be required as business needs dictate.
To work towards individual and team targets as per the company's financial forecast.

Knowledge & Experience