Customer Experience Coordinator - Cwmbran, United Kingdom - Core Group

    Core Group
    Core Group Cwmbran, United Kingdom

    1 week ago

    Core Group background
    Full time
    Description

    Job Title: Customer Experience Coordinator

    Location: Cwmbran NP44 Wales - Torfaen

    Total Salary: £24,464 per annum

    • 29 days holiday (including bank holidays)
    • Job Type: Temporary to Permanent
    • Hours: Monday to Friday working hours from 8:00 am to 4:30 pm

    Key Responsibilities:

    1. Customer Support:
      • Provide excellent customer service and support.
      • Address customer inquiries promptly and professionally.
    2. Administrative Support:
      • Assist in daily administrative tasks.
      • Maintain accurate customer records.
    3. Communication:
      • Collaborate with internal teams for efficient operations.
      • Facilitate communication between customers and departments.

    Qualifications:

    • Previous experience in customer service or administration.
    • Strong organizational and communication skills.

    Training:

    • 2 weeks training starting from April in Tamworth, Staffordshire - all expenses paid for

    Note:

    • A DBS Check will be undertaken during the first 2 weeks of employment.

    Benefits:

    • 29 days holiday (including bank holidays) and other additional benefits.

    How to Apply:

    For more information or to apply, contact Zana at (phone number removed) or (url removed) . Please include "Customer Experience Coordinator Application" in the subject line.

    Join our team and be part of shaping positive customer experiences in the restoration and construction industry