Claims Handler - Egham, United Kingdom - 4th Dimension Innovation

4th Dimension Innovation

Verified Company

Egham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are expanding and recruiting for additional Insurance Claims Handlers to work in our busy Claims Handling department to take inbound calls from our customers based in Egham, Surrey. Once fully trained you will be able to work from home on a rota-basis.

This role does not require previous claims experience; instead we are looking for people with the right cultural fit who will fit well into our busy and friendly team.

The role does have a technical insurance element which we are happy to train.

We are looking for people with relevant claims handling or other office administration based customer service role.

You will need to have a excellent telephone and administration skills and be happy to be based on the phones dealing with calls per day.

This role will require you to take calls from policy holders from all over the country in a calm, efficient and professional way.

As a company we encourage training and development and staff are able to train for the Chartered Institute of Insurance qualifications if they so wish.

Key Responsibilities

Managing customer relations
Taking inbound and outbound calls
Gather customer details
Record information accurately on the company's internal claim management system
Provide customers with claim updates

Experience/Qualifications/Skills

Eager and helpful approach
Experience of using databases
Keen eye for detail.
Excellent communication skills (both written and verbal)
Confident telephone manner
Previous experience in a customer service role

About 4th Dimension Innovation Ltd & Companies
4th Dimension Innovation Ltd offers an end-to-end first and third party motorcycle claims handling business. Our services include customer calls, logistics, motorcycle repair, engineering and much more.

We offer a huge range of insurance and assistance services to insurers and brokers as well as working directly with individual owners and riders and in association with leading motorcycle manufacturers.

Other businesses within our group include a litigation company and Honda motorcycle retail site.

Benefits

Annual Leave 21 days Plus Bank Holidays (Increasing up to 26 with length of service)
Hybrid & Flexible working
Buy back holiday scheme
Team and company social events
Wellbeing programs
Involvement in local community projects
Employee Assistance Programme

We invest in our employees and embrace a culture of inclusivity as well as promoting a positive, supportive culture and working environment.

Our offices in Egham provides a great place to work with good people and an exciting, engaging, industry leading brand.

As we are regulated by and compliant with the Financial Conduct Authority (FCA) standards, any offer of employment will be conditional upon a satisfactory DBS check being undertaken.

Salary:
£21,000.00-£24,000.00 per year

Schedule: