Senior Housing Officer - Preston, United Kingdom - Key Unlocking Futures

Key Unlocking Futures

Verified Company

Preston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

To work in Key's supported accommodation providing day to day management of the team at Foundations; maximising income and providing safe, good quality homes by working alongside people to live successfully in our housing and transition into longer term housing.

Key Tasks:

Staff management and support

To take the lead in providing day to day management of the team at Foundations.
Case management and case audits.
Monitor and ensure consistent recording & use of processes.
Providing support and guidance on safeguarding, confidentiality and information sharing.
Supporting the staff to embed an assets based approach.
Individual development including supervision.

Support Tasks

To work alongside people to settle into their new supported home focusing on working with them to find out what they need to settle, including support when things go wrong.
To work alongside people to live in their Key home, addressing practical aspects of living in supported housing, including managing repairs, tenancies, income and antisocial behaviour
To provide an excellent rents and service collection service, to include regular account monitoring and contact with people regarding payment
To provide support to people in making claims for housing benefit and other benefits to enable them to pay rent and service charges due
To ensure that people are linked into support from other agencies where required, including support with engagement.
To facilitate individual development and activity so people can take control of their lives.
To ensure the swift turn around and letting of empty homes, including arranging maintenance, referral management and sign ups
To provide regular reporting and analysis of rental and service charge income, property occupancy levels, tenancy and antisocial behaviour management
To maintain client records.
Adhere to and maintain all health and safety standards.
To build external relationships with key contacts to challenge and overcome barriers and system failures, and raise the profile and reputation of Key.
To be part of the oncall escalation rota, providing guidance to the out of hours service provider in responding to emergencies out of hours.
To work autonomously, solving problems and making operational decisions on a daily basis.
To collect monitoring information to help evaluate the success of the project.

Note:
This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization.

Job Types:
Full-time, Permanent

Salary:
£28,245.00-£30,293.00 per year

Schedule: