Admissions Advisor - Derby, United Kingdom - University of Derby

University of Derby

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details:

Department

The Registry

Responsible to

Admissions Officer

Location

Kedleston Road, Derby Campus

Salary

£24,870 to £27,195 per annum (For exceptional performers, there is scope for further progression up to £31,274 per annum)

Closing date

Sunday 30 April 2023

Contract type

Permanent

Post type

Full-time

Reference

0123-23

About the role:

The Admissions team provides a vital service to enable the University to meet its student recruitment targets by delivering an excellent customer experience.

The Admissions team remit covers UK and international students across the University's undergraduate and postgraduate programmes.

You will work as part of a team and work closely with key stakeholders to ensure a process of fair and compliant admissions to the University.

You will be expected to work independently and take ownership of your portfolio of work.

Whilst a defined set of courses will be allocated each year, usually on a rotational basis, you will be expected to work collaboratively across all portfolios as required.

You will be the Data Steward for all data within your portfolio of work, ensuring the processing and management of the data is in line with data security policies and established procedures.

You will ensure that data is captured in a way it can be used to feed management reporting.

You will support the wider work of the Registry department, providing an excellent applicant experience. You will assist key University operational activities such as Clearing and confirmation, open days, outreach events, and enrolment.

You will be expected to undertake occasional evening and weekend work at specific times of the year, particularly in August and September.

Admissions staff will display positive attitudes, behaviours and attributes which support excellence, innovation and achievement.

The post holder will develop and maintain professional standards, actively engaging in Continual Professional Development and adopting good practice from the sector.

Principal accountabilities:

Take responsible for issuing offers to applicants and understand an offer constitutes a contract between the University and the applicant. Continually adopt and adjust your approach and methodology to manage conflicting priorities when supporting applicant needs and recruitment targets.
Manage and maintain accurate applicant records and data to enable concise reporting for institutional decision making, strategy development, internal audits and external returns, for example HESA and university league tables.
Uphold, understand and guard the Admissions Policy for the institution. Hold the same regard for other internal/external policies and procedures.
Work with the Admissions Officer to implement practice that widens participation to higher education and upholds the values of equality and social inclusion in admissions.
Deliver an excellent customer service to applicants and internal stakeholders.
Attend and provide Admissions support for key recruitment and conversion events, for example Open days and outreach events. Help develop content/information and deliver presentations/talks as required for the purpose of training others within the admissions team or in admissionsrelated rolesas part of our governance role at the University and to assist with outreach activity for schools and college liaison.
Actively engage and participate in the buddy system in place to enable continuation of service during the absence of colleagues. This will entail working outside of the parameters of your own portfolio of work and focusing on priorities across your own and buddy's portfolio. This requires keeping the portfolio up to date and completing a comprehensive handover before any planned absence.
Ensure clear, effective and timely communication as appropriate to internal and external stakeholders. Maintain accurate records to enable evidencebased challenge and support.
Using available audits and monitoring processes ensure quality assurance of own work and effective prioritisation to avoid creating bottlenecks and delays. Use initiative to resolve problems and queries relevant to responsibilities.
Act in a responsible, professional manner and comply with General Data Protection Regulations (GDPR) and data security legislation/policy. In doing so, ensure data is extracted, shared, handled, and stored appropriately and removed responsibly in accordance with the University's retention policy.
Attend all training and development opportunities as required to ensure relevancy of practice and compliance.
Provide a good level of technical expertise, support and ideas to benefit effectiveness of operational activity, recruitment, conversion and compliance. Engage and participate in service projects and provide professional opinion and information as
Provide information, advice and guidance on entry qualifications, available entry routes and the process of admission to univ