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Camhs Senior Administrator and Referral Coordinator - London, United Kingdom - South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MCCAED is a Specialist Eating Disorders Service for young people aged up to 18 years and based at the Michael Rutter Centre, at the Maudsley Hospital.

The multi-disciplinary team consists of Family Therapists, Psychiatrists, Clinical Psychologists, Clinical Nurse Specialists and Assistant Psychologists alongside Paediatric and Dietetic input.

The service provides family therapy-based outpatient treatment specifically tailored to eating disorders, an intensive day patient service for young people with restrictive eating disorders and innovative multi-family therapy interventions for both Anorexia Nervosa and Bulimia Nervosa.

We are looking for focused and motivated individuals to join the MCCAED Team in the role of Senior Administrator.

As this is a senior admin position, we are looking for an experienced, organised and committed individual to support the work of the service, with the ability to work autonomously.

Career Progression pathways and development opportunities:
We are committed to get the very best out of our staff and support staff in their career aspirations. For this role, we offer career pathways to Administration and Business Management roles.

In addition, we offer ongoing training and development in skills and aptitudes that will aid the appointees career professional development.

The key areas of responsibilities are to provide:

comprehensive administrative and secretarial support

- referral coordinator for the team
- attending and taking team meeting minutes
- report typing, booking appointments and point of contact for families and other professionals.

The specialist Child and Adolescent Mental Health Services within the South London and Maudsley NHS Foundation Trust have a formidable reputation nationally and internationally.

Clinical practice has thrived on mutually supportive links with the Institute of Psychiatry and Psychology, and with the Medical Research Council Child Psychiatry Unit.

The National and Specialist CAMHS Out-Patient service treats children who suffer from autism, hyperkinetic disorders, developmental disorders with associated emotional and behavioural problems, children with antisocial behaviour, oppositional defiant behaviour, children with eating disorders, depressed children, children with obsessive compulsive disorder and body dysmorphic disorder, adolescents with emerging borderline personality disorder and children with a traumatic stress response.

We have child and adolescent forensic psychiatry and psychology teams, staff who specialise in fostering and adoption and staff who research and treat genetic disorders.

About our location:

This full-time post is based at the Michael Rutter Centre, Maudsley Hospital, DeCrespigny Park, London. SE5 8AZ.

To provide a professional and confidential administration service, to include audio/copy typing; preparing correspondence; proof reading documents; photocopying; faxing; filing; scanning; dealing with post; having access to team members' outlook calendars.

To assist people in a helpful, diplomatic and tactful manner; screening and rerouting calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
To act independently to ensure daily tasks and ongoing workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
Ability to work in an unpredictable pattern, dealing with frequent interruptions.
Organise the booking of interpreters and translation of correspondence, where appropriate.
To arrange appointments and meetings as required.
Attend meetings and produce minutes.
Make travel arrangements for the team when required.
Order stationery and be responsible for the following up of orders to ensure delivery and correct receipt of stock for the team, as required.
To add referrals to the Trust patient database within 24 hours of receipt.
Trace patient NHS details via the National Tracing System
Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection.
Monitor and update operational data quality information proactively to ensure targets and standards are met.
In conjunction with the clinical team, monitor and maintain accurate waiting lists.
To contribute in the compliance of Health and Safety requirements as requested by management. May be required to become Health and Safety Champion depending on service need.
To participate in the preparation of PPI events, conferences and projects.
Managing petty cash, when required.
Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies.
To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken.