Service Advisor - Sale, Greater Manchester, United Kingdom - Eurofins

Eurofins Sale, Greater Manchester, United Kingdom

1 week ago

Description

Monday - Friday 9.To act as an interface between the sales team, the end customer and the laboratory in the reporting and interpretation of test reports in the relevant Product Testing Categories.

Understand testing processes and how these principles can be applied to the relevant legislation.
Provide a high level of internal and external customer care.
To support the sales team in the delivery of customers' needs and requirements.

Keep up to date with current techniques, topics and legislation to advise Eurofins and its customers on accurate implementation of their requirements.

To generate client specific reports with conclusions with a high level of quality and technical competence.
To support the laboratory when requested in carrying out testing where appropriate training is in place

To understand the costing information contained within the LIMS system and on the jobs assigned and react when something does not look correct.

To partake in any developmental training as required in compliance with the company standard.
Competent use of Microsoft Office and Eurofins specific systems including ComLIMS, eLIMS and EOL online services.
To support the work tracking systems of the department by promptly completing the relevant Excel Documents.
Degree in related scientific subject or practical work experience.
Understanding of consumer products and quality/performance.
Experience using Microsoft office and/or LIMS.
Practical knowledge of product testing operations.
Practical knowledge of commercial laboratory operations.
Practical experience within a product testing industry environment.
Knowledge of the relevant Product Testing Regulations and Directives such as Cosmetics, Detergents, CLP)

We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

Life Assurance (4 times annual salary)
Health Cash Plan
Holiday Purchase and Sell Scheme
Enhanced Maternity, Paternity and Adoption Pay Scheme
Company Pension Plan
Employee Assistance Programme – 24/7 confidential support.
Worldwide career opportunities

Whether its supermarket savings or days out, the daily coffee or a summer holiday – there's something to suit everyone's lifestyle.

Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants.

The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

We support your development Eurofins companies are committed to supporting your career development.

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