Food and Beverage Assistant - London, United Kingdom - Chelsea Football Club
Description
Job Title - Food & Beverage Assistant
Location - Stamford Bridge - Millennium & Copthorne Hotels at Chelsea FC
Hours - Permanent, 40 hours per week, 5 from 7
About Us:
As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club's founding in 1905.
Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.
Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women's and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.
What We're Looking For:
For the second year running, Stamford Bridge's Millennium and Copthorne hotels are recognised in The Caterer's Best Place to Work in Hospitality list.
We're looking for a Food & Beverage Assistant to join our busy hotel team and ensure that the processes and procedures are adhered to in the Food & Beverage daily operations, providing an appropriate customer experience at Millennium and Copthorne Hotels at Chelsea FC.
- To actively work towards delivering outlet targets and objectives including appearance and punctuality, service standards and outlet and product knowledge.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities which are requested by Supervisors and Hotel Management.
- To answer telephone calls promptly and correctly.
- To attend any Training sessions as required.
- To be conversant with POS equipment.
- Ensure that all guests receive prompt, friendly and efficient service in accordance with Company and service standards.
- To always ensure a high standard of personal hygiene and appearance.
- Be total conversant with the current Quality Standards and SOP Manuals to ensure all areas are operating appropriately.
- To always display a pleasant manner and positive attitude and to promote a good company image to colleagues.
- To do preventive maintenance of the equipment's and report any maintenance issues to management.
- To make sure that all F&B areas are always kept clean and tidy.
- To always behave in a manner which projects a good Company image to colleagues and guests, and ensure safe, hygienic working conditions.
- To have full knowledge of all drinks and be able to explain them to the customer.
- To be familiar with all beverages available and in accordance with the Weights and Measures Act 196
- Adhere to all regulations in respect of Health, Safety, Hygiene, Guest Safety, Fire Regulations, Emergency Procedures etc.
Must Haves/qualified by demonstrable experience to the level required:
- Able to work as a team player.
- Available to work shifts, weekends, and occasional nights, as required.
- Excellent verbal communication skills.
- Excellent customer care skills.
Nice to Haves:
- Experience of working in a bar or restaurant
- Food Safety Level 2 preferred
What We Offer:
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC.
This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups).
We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
Benefits:
- Work from home
Day range:
- Weekend availability
Shift:
- Day shift
- Night shift
Ability to commute/relocate:
- LONDON: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location:
One location
More jobs from Chelsea Football Club
-
Partnership Ideation Lead
City of London, Greater London, United Kingdom - 2 weeks ago
-
Digital Projects Manager
London, United Kingdom - 3 weeks ago
-
Partnership Ideation Lead
London, United Kingdom - 3 weeks ago
-
Assistant Brand Marketing Manager
London, United Kingdom - 2 weeks ago
-
Senior Commercial Lead
London, United Kingdom - 2 weeks ago
-
Junior Digital Product Designer
London, United Kingdom - 1 week ago