- First line leader within the integrated Advice Operations function to ensure that we provide excellent service to both our clients and Advisers and that we adhere to policy and regulation.
- Ensure that our working environments run efficiently whilst also being a safe and motivational place to work.
- Spend 2 days a week visiting offices within the management of the role holder. Each office is to be visited in person quarterly to spend time with the team members.
- Manage all agreed administration aspects for our Advisers as per our agreed SLA's ensuring consistency of process and to a high level of quality
- Ensure our offices are staffed adequately at all times prior to holiday and working from home requests are agreed.
- Identify and manage development needs of individuals and or the team and agree training plans with SMART objectives.
- Manage individual performance by identifying, implementing and managing any Personal Improvement or Personal Attendance Plans for members within their team and work collaboratively with both our HR team and Senior Management.
- Hold regular individual development reviews with each member within your allocated team and documenting the meetings with agreed actions where identified being managed accordingly.
- Hold regular team meetings to communicate team performance and any other relevant updates including upcoming changes
- Actively deliver Change initiatives and delivery of organizational priorities, ensuring team members understand and support this work.
- Responsible for coaching and training of new and existing members of Solomon.
- Assist and support with recruitment.
- Undertake quality assessments on work completed by the team members to ensure Solomon hold quality information and can also subsequently surface relevant and correct Management information.
- Highlight and manage trends with errors or omissions within internal workstreams across Solomon and escalate to your line manager so that the detail can be fed back.
- Support advisers and other stakeholders where challenges are identified
- Work in partnership with your peers and Senior Leaders (when required) for the needs of the business.
- Deputise for Manager at Governance, Oversight and Improvement Forums where needed
- Continually review and improve processes and look for efficiencies across tasks working collaboratively with other Managers
- Produce MI for the oversight of Manager
- Monitor and report team performance on a weekly basis
- Arrange and participate in meetings, team events and projects where required.
- Approve decisions, requests expenditure and recommendations on behalf of senior leaders in their absence, according to agreed guidelines/budgets.
- Adhere to, support and actively promote the principles, decisions and requirements of Solomon and its Senior leaders.
- Previous Advice and Wealth Management experience within Financial Services
- Previous Team Management experience essential
- Strong organisational skills and the ability to prioritise competing matters;
- Strong interpersonal skills;
- An ability to work under time pressure on high profile matters
- Experience in performance management, quality and efficiency improvement
- Experience of working within a National Advice firm
- Experience of working as a Paraplanner essential
- Show openness to new ideas and foster a culture of growth and learning.
- Demonstrate an ability to listen and an agile mindset to adapt opinion.
- Remain open to new ideas and approaches and provides safety for trial and error.
- Is committed to ongoing training and development.
- Level 4 Financial Advice Qualification achieved
- Must be willing to travel across offices
Paraplanner Team Leader - Newcastle upon Tyne, United Kingdom - Finli Group Ltd
Description
Job Description
There has never been a greater need for financial advice. Real people need our help to navigate the complexities of the financial world, to develop plans that enable them to achieve their goals for their families and themselves.
Finli Group is offering a new way, a better choice for clients and advisers.
We will be a leading national advice and wealth management business delivering holistic and hybrid advice with market-leading investment solutions. This will all be supported by best-of-breed modern technology which will create efficiencies and value in the business.
Our growth strategy leads to a single brand, where all colleagues will work in a supportive and progressive environment to build a truly exceptional advice and wealth management business. Our strategy is enabled and supported by a credible and specialist investor in JC Flowers. We are already well under way having acquired strong foundation businesses in the advice and asset management sectors.
We are excited about what we can achieve together and inspired by the difference we can make.
Main Responsibilities:
Experience and Skills: