Head Receptionist - Bognor Regis, United Kingdom - Alfa Leisureplex
Description
Alfa Leisureplex Group has an opportunity for a
Head Receptionist to join the team at
The Royal Norfolk Hotel, Bognor Regis.
Head Receptionist Working Hours:
As a
Head Receptionist you will work
39 hours per week, including weekends & split shifts with an hourly rate of
£ Regardless of age; which will be increased to £13.
Being a Head Receptionist:
You main tasks as a Head Receptionist are to work the busy reception area of the hotel and support the reception team delivering excellent levels of customer service, as well as the completion of administration and payroll tasks.
- Account for petty cash transactions cash floats, bill payments and sale of sundries
- Have responsibility for creating and issuing stock orders with suppliers
- Be the main point of contact for reception queries
- Train new employees within reception
We are an employee-owned company, what does that mean?
-
Bi-annual tax free dividend due to our employee owned status (over £1,000 last full year):
- Funding for any relevant training courses to aid your development
Job Security - our employee owned status provides better job security, as we can't be sold to another company:
- Support and continuous development opportunities
- Competitive occupational sick pay scheme
- Fantastic discounts on our holidays and hotel stays
- Employee assistance programme
- Health Assured
- Length of service rewards
- Free employee meals whilst on duty
- Build your pension we have a pension scheme in place that the Company contributes towards
- Reward and engagement programs
Essential Skills:
- Experience in a similar role
- Excellent communication skills
- Excellent customer service skills
- Ability to learn new skills quickly
- The ability to be flexible and keep calm under pressure
Desirable Skills:
- Knowledge of the travel, tourism and hospitality industry
- Passion for the industry
The Alfa Leisureplex Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £60 million per year.
We are the UK's only employee owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.
Leisureplex Hotels own and operate 24 hotels in the UK's most popular seaside locations.We have a combined bed stock of 2,050 rooms and achieve strong all year round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers.
We also cater for Self Drive guests and direct hotel bookings.
As an employee owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers.
If you feel you have the necessary skills and experience to be successful in this
Head Receptionist role click
'apply' today
.
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