Service Helpdesk Co-ordinator - Leeds, United Kingdom - mpeople recruitment limited

mpeople recruitment limited
mpeople recruitment limited
Verified Company
Leeds, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Service Helpdesk Co-ordinator

Leeds

Up to £27K depending on experience


Benefits include:

  • 7% company pension contribution (employee noncontributory pension scheme).
  • Annual Companywide taxfree Employee Ownership Bonus scheme
  • Enhanced holidays package comprising; 33 days annual leave (including Bank Holidays) plus an additional Birthday holiday.
  • Extra two halfdays holidays are given on Christmas Eve & New Year's Eve.
  • Company Share scheme with an annual dividend (dependent of company performance).
- £400 holiday spending money, per annum.


Due to our continued expansion programme, we now have a position available for a Service Helpdesk Co-Ordinator to strengthen our Service Team.


'Service Helpdesk Co-Ordinator'

Working as part of our Service Team, the ideal applicant will have excellent oral and written communication skills.

Good administration & IT skills are required with a proven history and experience of working with Microsoft Office (Word, Excel, etc).

A Mechanical/Electrical background would be advantageous, but not a must.

A varied Service Helpdesk Co-ordinator role with duties including:

  • Ensuring Service requests are carried out in a timely manner
  • Planning and proactively managing the Service Engineers' Schedule
  • Reactively organising Engineers jobs across the U.K
  • Dealing with any customer issues promptly and in a courteous manner.
  • Full administration and customer administration

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£27,000.00 per year


Benefits:


  • Casual dress
  • Onsite parking

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday

Ability to commute/relocate:

  • Leeds,

West Yorkshire:
reliably commute or plan to relocate before starting work (required)


Education:


  • GCSE or equivalent (preferred)

Experience:


  • Technical support: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
One location
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