Admissions and Day Case Flow Coordinator - Birmingham, United Kingdom - The Royal Orthopaedic Hospital NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

The post holder will provide a comprehensive and full ranging administration/Co-ordination service, working in conjunction with colleagues, service users and stakeholders to provide an efficient service.

The post holder will play a pivotal role in both tracking patients through their clinical pathway ensuring the waiting times targets/ admission and discharge or transfer of care processes and pathways are being met, recording relevant data along the patients journey.

With a focus on the continual flow of patients through the department, the post holder will work closely with the clinical and operational management teams ensuring all patients are tracked through the department and appropriately managed through to discharge.

They will maintain accurate and comprehensive records of patient information which relates to admissions and discharges.


They will attend handover / meetings and obtain information to enable clinical / operational teams to make informed decisions about patient flow relating to planned and unplanned activity.

The post holder will exercise initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users. The post holder will work an agreed shift pattern in line with the service needs.

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